Hopper 3 terrible HD picture

Scott Greczkowski

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A very long thread about one customers seemingly freakish malfunction. Something in glabrecque's setup is causing it. I hope they can find the answer, soon, or at least get him up and running with the HWS, for now.

Can I get an Amen.

I have been getting a lot of requests to close this thread and got to admit I am getting close. :)
 

gadgtfreek

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I dunno. I have the same display and I don't have a PQ complaint unless the H3 triggers my HDR mode, something that seems to have stopped. Mine runs thru a simple Denon AVR and I was using active media bridge cables, and am now on blue jeans cable FE series.

OTA looks great, Billions on Showtime looks great for an example, and all the stuff like Walking Dead look the same to me considering the display swap I had at the same time I swapped to the H3. Regarding the new menu's, and normal operation of the H3, the PQ looks great and I can't see any differences. PQ is something I am pretty OCD about too... I do not think it is the H3, it is something else.

This reminds me of the Directv HR24 where some people told us it didn't have worse PQ, until we found out the 500 was a NXP chip not broadcom, and was outputting RGB. The way I understand though is all the H3's are broadcom and mine is confirmed outputting 1080i/60 ycbcr 444.
 

dare2be

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When the HWS gets the new software it will have the same picture presentation as the new UI on the H3. It's just that simple.
No, it won't. The H3 also has upgraded hardware and processors which would never allow the HWS picture to look the same as the H3.
 

JSheridan

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No, it won't. The H3 also has upgraded hardware and processors which would never allow the HWS picture to look the same as the H3.

Yes, it will. I have one here and the picture on the new UI on the HWS is the same as the H3.
 

JSheridan

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Are you talking the actual satellite feed picture (channel content), or the UI menus?

The actual audio/video, of course. The picture quality is indistinguishable and virtually identical.

Here's a pic of my short stack of receivers that I'm using to compare.

shortstack.jpg
 
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gpflepsen

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Close this thread, really?

The OP clearly has an issue as seen by a previously posted picture. It looks terrible. To not accept that and "shoot the messenger" is quit ridiculous.

So the problem may or may not be the H3 equipment, but a system issue. Isn't getting to and correcting the problem is what this forum is all about?

Threatening to close the thread and cheering for its demise is really shortsighted behavior. If the topic has run the course for you, you move on and don't denigrate and pollute the thread for doing what all threads here try to do, which is to help each other.

Sorry off my soapbox now... :D




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gpflepsen

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Are you talking the actual satellite feed picture (channel content), or the UI menus?
UI is a confusing term to describe the delivered video stream. Typically UI refers to User Interface, ie the menus and graphical overlays used to interact with a system, not the delivered programming product.

Just a point of confusion happening here.

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charlesrshell

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UI is a confusing term to describe the delivered video stream. Typically UI refers to User Interface, ie the menus and graphical overlays used to interact with a system, not the delivered programming product.

Just a point of confusion happening here.

Sent from my DROID RAZR HD using Tapatalk
What is the difference between Graphical User Interface (GUI) and Carbon User Interface (CUI)?
 

JSheridan

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Close this thread, really?

The OP clearly has an issue as seen by a previously posted picture. It looks terrible. To not accept that and "shoot the messenger" is quit ridiculous.

So the problem may or may not be the H3 equipment, but a system issue. Isn't getting to and correcting the problem is what this forum is all about?

Threatening to close the thread and cheering for its demise is really shortsighted behavior. If the topic has run the course for you, you move on and don't denigrate and pollute the thread for doing what all threads here try to do, which is to help each other.

Sorry off my soapbox now... :D




Sent from my DROID RAZR HD using Tapatalk

Unless it's purely a problem of perception, which at this point is the likely scenario.
 

JSheridan

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Because for simplicity sake the new UI and the entire OS or whatever you want to call it has been referred to as the Carbon UI. It all comes in one package. You can't get the new UI and the old processing software and base code so what's the difference.
 
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gpflepsen

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Unless it's purely a problem of perception, which at this point is the likely scenario.
But, that posted picture of the image looks bad. The image is sharp (look at the TV frame) but the display image is poor. Is this manufactured and made up?

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JSheridan

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So the Hopper 3 is GUI and the update to HWS is a CUI?

CUI is just a name for the new Hopper Carbon OS. GUI refers to any Graphical User Interface, like Windows.

The new Hopper 3 user interface is virtually the same as the HWS update. The only differences are things like 4K support and other things that are hardware specific to the H3.
 
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JSheridan

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But, that posted picture of the image looks bad. The image is sharp (look at the TV frame) but the display image is poor. Is this manufactured and made up?

Sent from my DROID RAZR HD using Tapatalk

If you get right on top of a large screen TV and take a picture of a compressed scene on a specific channel, especially a dark scene, that's what you get.
 
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charlesrshell

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CUI is just a name for the new Hopper Carbon OS. GUI refers to any Graphical User Interface, like Windows.

The new Hopper 3 user interface is virtually the same as the HWS update. The only differences are things like 4K support and other things that are hardware specific to the H3.
IC, thanks.
 
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gpflepsen

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Because for simplicity sake the new UI and the entire OS or whatever you want to call it has been referred to as the Carbon UI. It all comes in one package. You can't get the new UI and the old processing software and base code so what's the difference.
One shouldn't simplify, there is a difference between user interface and the machine/equipment/software that puts the programming content on the screen.

UI involves the human interaction via the menus and not the one-way process of displaying the programming.

At least there is a distinction in my world. Maybe it's splitting hairs in another's.

Watch a full screen video on the computer. Now, move the mouse and the UI pops up.

I never heard the OP complain of a poor looking UI.

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