Internet connection needed to record off satellite?

kingmanbob

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Original poster
Mar 13, 2005
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According to the instructions I need an internet connection to record off the satellite. Why would this be? I have this set up in an 18 wheeler and although I have wireless internet, it's not available everywhere. This makes this usless to me. Please explain why I need an internet connection for this to work.
Thanks
 
kingmanbob said:
According to the instructions I need an internet connection to record off the satellite. Why would this be? I have this set up in an 18 wheeler and although I have wireless internet, it's not available everywhere. This makes this usless to me. Please explain why I need an internet connection for this to work.
Thanks

They are using the constant internet connection to connect back to the TimeTrax servers to validate your registration and making sure you are a verified TimeTrax user. This happens across the internet every 'x' minutes. If it doesn't connect to their servers with in a period of time, they shut down the software, assume you are NOT authorized to use the software.

They have hinted that this might go away but there seems to be nothing on the horizon yet that can help us get past this.

"It stinks and I don't like..." (LilL Jimmy Norton from Spiderman 1)
 
PN is correct, we are working on a solution to not require the internet connection for the basic features. There is some future functionality coming down the road that will require a regular connection to Time Trax, but you will have the option to opt-out of the advanced features to avoid the requirement for a regular internet connection back to our servers.

We hope to have more information about the new features and solution to the internet connectivity issue in the near future. As soon as I have it, I'll post the information here in the forums.

David K.
Time Trax Customer Service
 
And what about people on dialup? Now they have to pay for an extra phoneline just for Time Trax. This is nuts! I thought Microsoft was paranoid about software piracy, but this is taking it to a rediculous extreme. The whole idea of satellite is to reach people out in the middle of nowhere, but now you need DSL or cable.
 
kingmanbob said:
And what about people on dialup? Now they have to pay for an extra phoneline just for Time Trax. This is nuts! I thought Microsoft was paranoid about software piracy, but this is taking it to a rediculous extreme.
Unfortunately this is often the case. Publishers and authors have the right to make a profit off of their software. Those who purchase the software don't have any rights other than that the software performs as advertised. That customers have rights is something of an urban legend at least as far as this goes.

Responsible publishers find a balance between protecting their intellectual property intruding on the customer experience. Most publishers that I have experience with eventually give up on all forms of copy protection except for a basic registration code as they don't slow down the pirates and only inconvenience the paying customer.

I've been with the same software publisher since 1997, working variously as customer/tech support, system admin and as a programmer. When I hired on, several of our packages were copy protected using machine specific keys or hardware dongles and they caused no end of headaches for us in tech support and for the customers. All over programs that cost under $100. At one point, about 1/4 of our support tickets were copy protection related.

I was finally able to convince the two owners to forego protection on their next release.

We now sell a lot more titles, none of them have any sort of protection at all and while sales have skyrocketed, support calls have dwindled. Oh, and we're now selling programs in the $500 to $800 range as well.

Our business model and customer types probably don't apply here... we probably have a smaller target market than even Time Trax Tech and most of our customers are not computer experts.

I'm personally not thrilled with the software constantly phoning home, but now that I finally found a way to get the XM Online working for at least ONE channel so I can get full track names, the software has to be able to reach the internet anyway.

Besides, the guys already said they're going to be doing away with the mandatory internet connection so hope is in sight!
 
Hopefully the piracy issue with the TimeTrax program can be resolved in future releases ... maybe verifying the software every 10 days or so rather than needing the program to be connected to the internet at all times.
 
The reason for the phoning home is clear... there's only one other XM PCR app out there that I know of that records and it's free (and no longer seems to be supported.) Meanwhile, 30 seconds of digging just now reveals cracks, serials and keygens for TimeTrax Classic versions 3.1 though 3.8.

Having been burned like that, it isn't surprising that they chose to escalate to a more intrusive method of protection.

That's what I meant earlier about copy protection not slowing down the pirates. Most consider it a challenge. Personally, I didn't even care to look until just now. I bought the hardware and while waiting for it to ship, checked out the Time Trax Tech web site. The hardware arrived I showed my wife what I bought us for Christmas and told her that she got to buy the software. So she did.

Running a trial version or pirating never crossed my mind. Besides, why pirate when you can get good support by paying for a product?

Without digging deeper, I didn't find anything to hack TimeTrax Recast. This could be because their new scheme is so bulletproof (sorry guys, but that's doubtful), or because the pirates don't care any more now that the XM PCR itself is no more.

In any case, I'm glad that TimeTrax Tech is still in business. This is pretty cool software... it needs work, but if you leave it with the boring look, REALLY read and follow the instructions, spend a few days tweaking it and when you need help, limit the questions to one clearly stated question at a time, you get a great package.
 
LVWolfman said:
The reason for the phoning home is clear... there's only one other XM PCR app out there that I know of that records and it's free (and no longer seems to be supported.) Meanwhile, 30 seconds of digging just now reveals cracks, serials and keygens for TimeTrax Classic versions 3.1 though 3.8.
Having been burned like that, it isn't surprising that they chose to escalate to a more intrusive method of protection.

That doesn't fly for me. EVERY OTHER SOFTWARE COMPANY IN THE WORLD HAS PIRACY ISSUES. NO OTHER LEGITIAMTE SOFTWARE COMPANY USES THIS TYPE OF SCHEME.
 
If you ignore the online/only -- let it still phone home. You already have a hardware key in the interface device to either XM or Sirus Radio. Why not shutdown if you can't make connection with the hardware. Then don't sell the hardware without accompaning software. That way everone is happy --

Les
 
Leslie said:
If you ignore the online/only -- let it still phone home. You already have a hardware key in the interface device to either XM or Sirus Radio.
Almost Les. There's still people buying the original XM PCR off of eBay, another hardware vendor that has an almost identical (or identical) interface product and a serial cable interface (no box) that does the same function with the XM Direct/Sirius Direct.
As near as I can tell, the other two hardware vendors distribute trial copies of TimeTrax Recast with their hardware.
If these folks only sold their software to those who bought their interface, they'd be eliminating potential customers.
Unless there's a way of cloning XM radio IDs (and I have no clue if it's feasible) that's a hardware solution. But then again, if they key is encrypted to the radio id, that can still be cracked. The only protection scheme that can't be cracked is to never let your software out of your hands. Any other system can be cracked given sufficient interest, time and resources.
Examples: Adobe's expensive Postscript Fonts back in the late 80's/early '90s. Their protection defeated pirates for a long time until someone used a hardware debugger called Periscope that allowed you to freeze the PC and step through memory.
VideoCypher, that wonderful encryption system for satellite TV in the 80s to keep anyone from getting it without paying for it. They used self-destructing chips even. Encryption was based on a two part key... one part hardcoded into the receiver, one part transmitted at the end of each month and good for the next month. Cracked by drilling tiny holes in the chip, inserting a drop of mercury and reading the signal on an oscilloscope.
DVD Movies, wonderfully secure encryption. Unless one vendor didn't encrypt their key like they were supposed to. Once it was found, the rest of the possible keys were a simple math formula. DVD decyption in one very long line of perl code.
Compared to some of the above, most copy protection/license protection is really easy to bypass. All it takes is a knowledge of assembly, a debugger and a hex editor plus a lot time and the desire.
I think money is rarely the reason a cracker/pirate breaks protection. Look at TimeTrax for instance.
I wrote a similar program for my own use a few years ago to use with MusicMatch Radio. $44.95 or whatever it was for TimeTrax Recast is certainly less expensive for me as that's far less than I'd charge for an hour of my time and I couldn't write this program in an hour.
I could probably crack it if someone held me at gunpoint. That'd probably take me even longer than to write my own. Or it might only take a day. But it's still going to take more than $45 worth of time. A LOT more.
Either way, buying software is a more efficient use of my time and energy. These folks have put a lot of time and effort into this software. They're willing to share it with us and want to make a few bucks in the process. Good for them! With the market size of the XM PCR world, even at $45 a copy, I can say with certainty that no one there is getting rich or driving fancy cars from the sales of this software or even their hardware.
The fact that a few spoiled it for the rest of us hurts, but that's usually the case.
 

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