Dish is having MAJOR PROBLEMS for us Hopper users in Alaska, Hawaii and PR. You will wind channels missing that you received the day before, mapdowns wrong or not available, live games disappear and the channel comes back after the game, Sirus/XM channels not there.
They have been told about the problems but who knows when the fix will show up.
I wouldn't bother going through the tech phone calls because it will just be a waste of your time until they fix the software.
There are some threads in the main forum regarding this.
I've noticed a few problems so far.
1. I was blocked from watching the HD broadcast of the Oklahoma State on ESPN 2 yesterday. I wonder if it's because it stated that it was going to be on ABC or ESPN. If it was broadcast on our local ABC network it would normally be blacked out. It wasn't on our local channel, but I wonder if that's where the problem is. Although why only Alaska, Hawaii or PR?
2. Missing the last couple of minutes of PTAT shows because Alaska stations tend to run over and no way to extend the time. I suppose I could disable PTAT and set them up manually.
3. The sound on several shows sounded garbled.
4. Missing the majority of NBA League Pass channels. Dish did remove the first payment for LP and may remove the next payment as well if it's not fixed by then. Does anyone use LP with Apple TV? I was wondering if it works?
5. Problems watching programs transferred from my VIP922 to an external hard drive. I can watch programs from the local networks, but programs that were recorded from HBO, Lifetime, Etc are not authorized. I have a lot of programs and series that I would like to catch up on and right now they're useless.