I bought this item last year thinking I would be able to access my DVR remotely. Since then I have been able to use it ONCE! Yes, I went through the setup and reconnected through my router and such with the sequence that everyone says to do. My question is this, why do you have to continue putting up with inferior software that doesn't always work? I feel that Dish could take on these problems and correct them once and not multiple times. I really would like to use the Sling but 95% of the time can not. Just my two cents.