Here's one of the threads I referred to, http://www.satelliteguys.us/xen/threads/ota-epg-info-incorrect-or-displaying-digital-service.246013/
From 2011, 450 posts, and very, very few, if any of the 'reports' were corrected.
A more recent thread here, http://www.satelliteguys.us/xen/threads/report-dish-guide-issues-here.346644/
Here's an interesting quote from Tony S (DIRT):
From 2011, 450 posts, and very, very few, if any of the 'reports' were corrected.
A more recent thread here, http://www.satelliteguys.us/xen/threads/report-dish-guide-issues-here.346644/
Here's an interesting quote from Tony S (DIRT):
One of my responses to Tony:I have been looking into this as long as DIRT has been around and have spoken with many people with regard to changing the current business practices surrounding it. During LIN, I drove for a change, using it as a catalyst to provide software that would actively read PSID information. I push, and it pushed back. I learned (during conversations and research) that the information is "purchased" from Tribune at a cost that I do not know. The business decision DISH has made was not to spend more money purchasing additional information from the third party, or buying and refitting the hardware and software needed to decode it from the data stream directly from the receiver or at the Uplink center(s).
That is a starting point, in my opinion. Without question, if Dish carries your local ABC, NBC, etc, etc and you also pick it up via OTA antenna, they will duplicate the guide data for us (for the -1 channel).Current 'rule of thumb': if we do not provide the channel, we do not provide the data.
Anytime that this doesn't occur, there's a "mistake". Mistakes can happen if the station changes some "numbers", possibly the TSID (from what I recall reading at AVS, it's some hex values) and Dish doesn't update things on their end, we'll see DIGITAL SERVICE in the guide. Rebooting the receiver, forcing a guide update, etc, etc will NOT fix this. The end-user CANNOT fix this issue. Calling tech support at Dish -- no offense -- is a waste of time. Reporting this issue in the thread on this topic here, well, ummm, never mind.... The best hope you have is to contact the local station's engineering department and hope you get a helpful person on the other end. It's possible they can put the value back to the previous value. If they do, our receivers will update on their own. Otherwise, the station needs to contact Dish. We have to presume they have a "special" phone number to call but based on my conversations with an engineer at our local PBS, they can still not get the "right" person at Dish !! He told me it didn't go well but he eventually got someone competent.
Finally, regarding the sub-channels that our local stations (only the local stations that Dish carries) broadcast, it's seems be that someone or some group at Dish loaded the "numbers" (see previous paragraph) that allows us to receive guide data for the sub-channels. Was it done unofficially ? Maybe... In my area, Dish carries ABC, CBS, FOX, NBC, PBS (can't remember the rest). I get guide data for ALL OF THEIR SUB-CHANNELS. It's not correct in all cases, but I get it.