I posted this same on another thread, but I nelieve it may have been the incorrect on, so I am reposting. Sorry if I have violated any rule here.
Hi Guys
Here's a update on the VIP722k
I asked for an install from Dish to be done yesterday 1/12/09. I had specifically ordered a 722k with the OTA module to be installed. When the installer came, he had a 722 and had never heard of the 722k with ota module. He contacted his supervisor and he had not heard of it either. The supervisor then contacted Dish tech support to inquire about it and he was informed (as I was listening on a 3way conversation) that the 722k is not available yet. The tech support guy stated that the software was not ready yet.
The supervisor tried to talk me into accepting the 722 but I refused.
So, here I am waiting on an install with the 722k w/ota module and have no idea when that will be.
I did try and find an answer today 1/13/09 from the tech support people in India (i suppose that's where they are) and they had no clue. They told me just to wait and someone would contact me when the 722k w/ota module is available.
As far as I know, no one knows when the 722 w/ota module will be available.
Any comments or any numbers you guys can give me to find out what is going on?
Thanks
Hi Guys
Here's a update on the VIP722k
I asked for an install from Dish to be done yesterday 1/12/09. I had specifically ordered a 722k with the OTA module to be installed. When the installer came, he had a 722 and had never heard of the 722k with ota module. He contacted his supervisor and he had not heard of it either. The supervisor then contacted Dish tech support to inquire about it and he was informed (as I was listening on a 3way conversation) that the 722k is not available yet. The tech support guy stated that the software was not ready yet.
The supervisor tried to talk me into accepting the 722 but I refused.
So, here I am waiting on an install with the 722k w/ota module and have no idea when that will be.
I did try and find an answer today 1/13/09 from the tech support people in India (i suppose that's where they are) and they had no clue. They told me just to wait and someone would contact me when the 722k w/ota module is available.
As far as I know, no one knows when the 722 w/ota module will be available.
Any comments or any numbers you guys can give me to find out what is going on?
Thanks