I hope this is the right place to post this.
I need help. A few years ago I signed up with dish though a third party and had absolutely no complaints. After a couple years I had to cancel because money was tight and they were a luxery. They sent me a box for a third receiver I was leasing from them and the LNB. (Yes, I sent back the correct box and they show it has been received.) I have receipts that show I own the other two boxes. Well I have been going back and forth with dish on this. Each time they agree that I own the equipment and will take the charges off my account. For well over a year I kept getting calls from them every month asking for the money for the two boxes I already payed for. I would email a rep at ceo@e*.com that always assured me that this was taken care of. Knowing that I will never use the old boxes I sent them back (eventhough I payed good money for them) hoping to resolve the issue. It has been a couple months, and now I get another collections call from CBE.
Where can I go from here?
I need help. A few years ago I signed up with dish though a third party and had absolutely no complaints. After a couple years I had to cancel because money was tight and they were a luxery. They sent me a box for a third receiver I was leasing from them and the LNB. (Yes, I sent back the correct box and they show it has been received.) I have receipts that show I own the other two boxes. Well I have been going back and forth with dish on this. Each time they agree that I own the equipment and will take the charges off my account. For well over a year I kept getting calls from them every month asking for the money for the two boxes I already payed for. I would email a rep at ceo@e*.com that always assured me that this was taken care of. Knowing that I will never use the old boxes I sent them back (eventhough I payed good money for them) hoping to resolve the issue. It has been a couple months, and now I get another collections call from CBE.
Where can I go from here?