This stinks. But at least they are providing the component cables for free. However, the vast majority of customers don't really know much about HD and will probably just use the provided component and not bother buying HDMI.
Fine. If Dish wants to save $$ that is understandable. But Dish should charge thier cost for the HDMI's, and I'm willing to go out on a limb here and bet their cost is far less than $20. It would be nice if Dish would provide the customer with the HDMI option at the time of upgrade when speaking with CSR. A lot of people don't mind or are willing to tolerate extra costs at the time of upgrade and are willing to accept it then. But people HATE finding out that they have to pay extra money for Dish AFTER the big charges. It comes as a slap in the face and they feel like it is a hidden charge. True, component is provided, but there are a fair number of people who will resent having to go out and spend more $$ for cables they thought would be provided.
Fine. If Dish wants to save $$ that is understandable. But Dish should charge thier cost for the HDMI's, and I'm willing to go out on a limb here and bet their cost is far less than $20. It would be nice if Dish would provide the customer with the HDMI option at the time of upgrade when speaking with CSR. A lot of people don't mind or are willing to tolerate extra costs at the time of upgrade and are willing to accept it then. But people HATE finding out that they have to pay extra money for Dish AFTER the big charges. It comes as a slap in the face and they feel like it is a hidden charge. True, component is provided, but there are a fair number of people who will resent having to go out and spend more $$ for cables they thought would be provided.