I sent an inquiry up to their communications office, see if we can get some kind of actual idea of what happened. This lockup appears to be very widespread.
DirecTV HR2x Mass Lockups overnight 10/6
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I am runnning the national release also, no C.E.
I cant wait to see what the actual problem is. As of now, D* says (as Rad posted) that they didnt do an update last night. Some are saying its possibly bad guide data? That would be odd
I cant wait to see what the actual problem is. As of now, D* says (as Rad posted) that they didnt do an update last night. Some are saying its possibly bad guide data? That would be odd
Mine was stuck on one channel. I thought my remote was screwed, but I changed the batteries in it last night. I had to press the red button to reboot. It is working fine now. It retained my custom channels and my scheduled recordings of movies and series.
Sounds like the same as a virus to me. I didn't think too much of it as I have to reboot every once in a while.
Our living room HR-21 did that. My wife called and said it wouldn't power on at all. I had her unplug it and plug it back in. That didn't do it. It took a second goaround for it work.
Our bedroom HR-21 did something weird Saturday. It froze up on one of my recordings, but what's weird is it showed a frozen image from live TV, not the recording. Deleting the recording did the trick there.
Our bedroom HR-21 did something weird Saturday. It froze up on one of my recordings, but what's weird is it showed a frozen image from live TV, not the recording. Deleting the recording did the trick there.
I didnt either at first. But then the mroe I thought about it, it was just different. I have never had mine completely freeze up like that. I could hear the hard drive running, but no responses, and no lights on until after I unplugged it.
I wonder if some of these things being erased are more to do with some posters doing a hard reset versus a RBR. Could that cause a person to lose favorites and recordings? Not something I have heard of, but possible?
Has anyone had any problems a few hours after they reset it? Did you have to do it again? I havent been home to check
I woke up with the circle on the front of the HR-20 lit up in bright blue. This typically happens as the result of an over-night system update. Everything was fine for me though. I had no issues turning it on or accessing DVR'd events on my DVR.
Could. I have done a hard rest several times since I have hd my 21 but have never lost data. Favorites or recordings. I did not check today if recordings were still there on my hard drive (internal).
I didnt either, but I will as soon as I can. I know some that said they lost them were running external drives, but I saw a couple that said it was on the internal.
My HR20-100 wouldn't respond at all this morning either. All the lights were off and the remote and buttons weren't working. I unplugged and plugged back in. I had to press the power button on the front about 3 or 4 times before it finally responded. I though my box was dead for a couple minutes. Glad to know it wasn't just me.
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