All American Direct/Sobongo - contact information help!

[Crickee]

I had to cancel my credit card and get a new one. This was the card that I had on my All American Direct account. I cannot seem to find any contact info for them to get this changed. I have called their number 8009099677 and all I get is a message about some extension that is not available and to leave a message. I am leary of leaving a message with whoever this is since the message isn't identified as All American Direct. I contacted dish through chat and they gave me the same number. I am now on day 4 without national channels and want to get this fixed! Can anyone help!

 

[Bobby]

Try questions@mydistantnetworks.com

http://www.allamericandirect.com/

 

[HarleyWJones]

I had to cancel my credit card and get a new one. This was the card that I had on my All American Direct account. I cannot seem to find any contact info for them to get this changed. I have called their number 8009099677 and all I get is a message about some extension that is not available and to leave a message. I am leery of leaving a message with whoever this is since the message isn't identified as All American Direct. I contacted dish through chat and they gave me the same number. I am now on day 4 without national channels and want to get this fixed! Can anyone help!

I have the same 800 number as you, but I also have a direct line to Colorado at 1-303-339-7313. Also you might try this link for AAD MyDistantNetworks.

It may just go to the same place as the link that Bobby posted above, but it will keep your mind off TV while you try to contact them.

Let us know what it took to contact them. I'd like to change mine to both coasts, but getting in touch with them is such a pain I just haven't done it.

Now if Dish would drop that ridiculous requirement for a separate RV account to get national HD, I wouldn't need or miss ADD.