The advice by tech support to plug the receivers in directly into the wall is wrong. Power surges come in many different forms. You can get a micro voltage spike from your heat/ac cycling on and off. Every electronic device in your house should be protected by a surge protector. This includes washing machines and refrigerators.
I had a 2 surges last year from the power going out.
In June we lost power from the famous DC derecho in June. When the power came back on, I lost a surge protector, a UPS (the MOV's burned. Which is what they are designed to do), and a home alarm panel. Also a circuit breaker broke.
In December, the power was going on and off. Then the power went off and I heard a loud boom. I thought the transformer outside popped. Which is something they do yet they still work. Come to find out that I lost 2 Tripp Lite 3200 joule surge protectors. I had one UPS plugged into each of the Tripp Lites since that June surge the fried a UPS. So this time both UPS's were fine. The MOV's in both Tripp Lite's were fried. Also I had 2 of those cheap 6 outlet direct plugin surge protectors that had MOV's burn. And a defrost control module in the fridge burned.
In 2006 the motherboard on a big screen died when the power flickered a few times. It was on a surge protector that will do nothing for an event like that.
The new hopper with sling has a red tag on the power cord by the plug that says:
"For added protection of all your electronic equipment, it is recommended that you add a surge suppressor."
I would advise to put all of your home theater equipment on a UPS which is plugged into a surge protector. It's cheaper to replace a surge protector.
Note that some with surge protectors the electric keeps working after their MOV's burn. In that state, you are not protected.
And good luck trying to file a damage claim with a surge protector company.
I currently have the sat coax connected directly to the receiver. Thinking about getting one of these:
http://www.hometech.com/hts/product...d=PI-TSS2400&gclid=CMrAsPy6pLUCFc2j4AodpwUAxw