every time I think it looks ok i notice it looks like sh*t again. Honestly it looks very close to DVD quality.
Hopper 3 terrible HD picture
- Thread starter Derikp
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Couple of things. It's late so I apologize if I missed it in the replies, but are you a new Dish customer or did you have a Hopper or other Dish receiver before the H3?
If new, maybe the installer used the wrong hub with the setup? Wrong type of cable? Wired wrong? Connections not tight? Something in the install to where the signal is being affected. Especially if they have not done an H3 install before. Since you said the Joey is poor too, then it kind of leans toward install rather than equipment most likely.
Out of the box the picture should be clear HD. Have the H3 and one Joey connected to Sony HD TVs (not 4K) and one Joey connected to a Sony projector. Solid pictures. I've been a long time Dish customer so I had the proper cabling in already and the installer knew to replace the old hub with the new one.
This was posted for the wiring and equipment (you're probably going to be the first setup on the top of the second page if only one Joey):
http://www.satelliteguys.us/xen/threads/hybrid-lnb-wiring-diagrams.357083/#post-3815139
And this for the cable type:
http://www.satelliteguys.us/xen/threads/3-ghz-or-not.357315/
Trying to offer some solutions since you said you had the TV output settings right and know the HDMI cables/TVs are good quality from the other TV services you mentioned.
Just curious... Did they have to put up a wing dish for the Cincinnati locals on 77? That is the only thing keeping me from switching to the Hopper 3. I don't want two dishes on my roof.
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My 2 cents.
I bought an OLED 4k LG for Christmas and got the H3 today. Watched the new Fox X-Flies tonight and was blown away by the picture. The H3 definitely beat the HWS hooked up to the same 4k TV in my case. It just may be that it doesn't do as well on a 1080p TV, though.
One thing that shocked me
was that the LG saw the Hopper signal and that turned on the HDR (High Dynamic Range) built into the TV! Don't know what to think of that yet. The picture is very bright, but it greys out the OLED Backlight and Contrast controls on the TV picture settings. All I could do to dim it was via the Brightness control.
My 2 cents.
I bought an OLED 4k LG for Christmas and got the H3 today. Watched the new Fox X-Flies tonight and was blown away by the picture. The H3 definitely beat the HWS hooked up to the same 4k TV in my case. It just may be that it doesn't do as well on a 1080p TV, though.
One thing that shocked me
Don't know what to think of that yet. The picture is very bright, but it greys out the OLED Backlight and Contrast controls on the TV picture settings. All I could do to dim it was via the Brightness control.
Your first point - it really has nothing to do whether it's a 1080P or 4K TV.
As far as your LG turning on HDR mode, that's a TV problem. The video must contain the HDR metadata header for a 4K HDR set to switch to that mode. There is no such header output by the H3. I would try a different HDMI input for you H3.
Gerry
PS: To the OP- as mentioned above, all wiring needs to be checked that it was done correctly. If it is then your H3 probably has a video problem internally. Did you do a pull the plug reset?
Can you confirm that you are using HDMI connection, not component?
Also, have you tried connecting to another HDMI input on your TV set?
And one more thing: try switching the Zoom mode. Make sure the image is not zoomed.
The only thing that looks DVR quality with my H3 is SD programming. Still pretty clear overall.
Are you sure you're watching the HD versions since they show up along with the HD versions at first.
Are you sure you're watching the HD versions since they show up along with the HD versions at first.
Yes I am thinking something is connected wrong. He put up a wing dish as well for cincy hd locals. I am a returning dish customer. Had a hws and super joey setup last year. Even then the hws picture was a bit washed out I guess you could say. The clarity on peoples faces particularly did not show much detail. I eventually got it looking pretty good though. I tried other hdmi ports and got the same results. Also swapped cables. The 4k joey on my 47inch LG in my room looks just as bad which previously with the super joey was the tv that looked a bit better than my 60 inch LG due to smaller pixels. It is a hybrid lnb for the main dish and wing dish for hd locals that connects into the solenoid which outputs to the h3 and 4kjoey. He said the hub or switch (whatever you would like to call it) is not built into the dish or something with the new setup. Only picture that looks really good is on demand. I watched avengers 2 and it was a solid picture. Being that it downloaded from the internet instead of using the dish is why i am leaning towards potential wiring or complete setup screw up at this point.
Exactly. With the downloaded content it's just 1's and 0's being downloaded to make the final video you play. So you proved that the equipment itself is not the issue as it is capable of outputting HD quality video.
I'm not an installer but know just enough to be dangerous. From what I understand you must have the new hybrid solo "hub" installed with the Hopper 3 and not the older solo "node" (unless your need for the wing dish requires different connection devices). Do not know if that is the cause, wrong cable (not a higher frequency rated cable) or something as simple as maybe the wrong type of connector at the end of the cables or improper grounding.
I think the node and hubs are installed inside the home or at least somewhere right where the cable comes into it (mine are on the inside and I do not have a wing), but be sure the device is a hub and looks something like this (again, not sure if they are ALL orange but assuming they are to make it easy to identify the hybrid hub from a node at a distance):
https://www.solidsignal.com/pview.asp?p=203951
and not something like these you most likely had with the prior HwS setup:
http://www.solidsignal.com/pview.asp?p=185834
http://www.solidsignal.com/pview.asp?p=ES185836
What concerns me is that you said even before the HwS and Joey weren't the best picture either. Maybe that install had crappy cable/connectors and this install just patched itself into what you already had??
Hope you get this solved soon. Good luck!
If the installation had a node or bad wire or was not correct then the H3 wouldn't work, or would lose signal breaking the picture up. With digital it's either there or it isn't. The 'quality' of the picture has nothing to do with the signal quality once the signal is above threshold.
This is why I am not an installer! Thanks for the comments. While I am an engineer by education and understand in general satellite reception, I never rolled my sleeves up to completely understand how the Dish system with all the interacting equipment like the LNBF, nodes/hubs and so on work together.
For me it's just magic...and I like it that way. TV on, get picture, Jim is happy.
I was thinking more along the lines that maybe there was noise or other signal interference that was being introduced that was affecting the processing.
Well yes it should either work or no, but yes I have 3Ghz rg6 and a wing dish for local hd. It is a hybrid solo for the main dish though. Essentially they replaced the old 3 eye lnb for a new 2 eye one but kept the same dish. Still though it was not pay per view so it isnt 1080p over i which regardless would not be this drastic of a difference in quality, but for on demand to look great and every hd channel including locals coming from the dish then something is wrong. Both on demand and broadcast should be 1080i (depending on the channel of course). I am gonna call them later I think.This is why I am not an installer! Thanks for the comments. While I am an engineer by education and understand in general satellite reception, I never rolled my sleeves up to completely understand how the Dish system with all the interacting equipment like the LNBF, nodes/hubs and so on work together.
For me it's just magic...and I like it that way. TV on, get picture, Jim is happy.
I was thinking more along the lines that maybe there was noise or other signal interference that was being introduced that was affecting the processing.
With the HWS, no HDR tripped. The only time I ever saw it was when I went to the LG's Amazon app and selected their "Ultra" version available on a few programs. Since I am stuck on DSL with 6 mbps, it never got to 4k resolution, but the HDR banner kicked on immediately. That was the only time I ever saw it. (and it greyed out the Contrast and OLED Backlight). I am using the isf setting so I can go into gamma etc.
Now I am using the same HDMI 2 input on the TV as before with the HWS (HDMI 2 is the HDCP 2.2 and ARC input). The Hopper 3 kicks the TV into HDR regardless of channel and, as I mentioned, greys out the Contrast and OLED Backlight. Now I know that all HDR systems had (and still haven't to my knowledge) settled down so LG had to go with what they had when they released the 55EF9500.
So I don't know what the H3 is sending down, but it definitely kicks on the LG's HDR mode.
When you resolve this please post an update as to what the problem was and the fix. Good luck.
One thing that shocked me
Saw this on http://www.flatpanelshd.com/focus.php?subaction=showfull&id=1435052975
"HDR is layered on top of the signal as an extra package and signaled to the TV with metadata (requires HDMI 2.0a).
If the TV does not support HDR it will simply ignore the extra package."
Seems Dish is sending this out for ya!
Yes. But I don't like that it greys out the Contrast and OLED Backlight. I can understand why they do that for most people, but I think they should allow those adjustments in the isf expert mode. We wouldn't be there if we didn't know what we are doing.
My thinking is that is an easy software fix for either the TV or the Hopper.
Yes. But I don't like that it greys out the Contrast and OLED Backlight. I can understand why they do that for most people, but I think they should allow those adjustments in the isf expert mode. We wouldn't be there if we didn't know what we are doing.
My thinking is that is an easy software fix for either the TV or the Hopper.
There's no way Dish is sending out HDR meta data.
ESPECIALLY NOT on a Fox broadcast that is 720p (X-Files).
With HDR the contrast and OLED will never be toggle-able because the set needs to set the maximum nits required to meet HDR-10 standards. If you toggle these functions you will lose the HDR spec.
What firmware are you running on the LG? Is it the newest .75 you have to install manually?
Are you sitting at proper 4k viewing distance to the TV? (You're way too close for Dish if so).
Uncompressed DVD 720x480 won't look too far off from super-compressed Dish 1440x1080 especially with dish's variable bitrate that is crammed in per transponder... Ever more so if you are watching a 720 channel.
VOD should look great and very near Blu-Ray quality when watching a 1080p stream. I VOD Star Wars Rebels from Disney XD an it looks very good. (I think it may even be 720p, but the VOD master could be 1080p? Which is what their Blu-Rays list for video. But they could just be mastering in 720p and up-scaling for blu-ray release.)
Pause what you are seeing and take a picture for us. Attach it here, we should be able to replicate especially if you choose a popular show/network
