HN9000 modem issues

[Gtaff3]

Hi I have a hn 9000 modem that pops up a on screen message Error 10 :internal server error , i'm stumped cant make it behave !

 

[stardust3]

What's your system status look like? Access it from a browser at 192.168.0.1

 

[Gtaff3]

What's your system status look like? Access it from a browser at 192.168.0.1

Has the red indicator on .the troubleshooting results says--- The modem has encountered an unrecoverable error .

 

[KE4EST]

Have you tried unplugging the modem for a few minutes and plugging back in?
Is the system light, lit up on the modem.
Check all your coax connections also.

 

[Gtaff3]

Have you tried unplugging the modem for a few minutes and plugging back in?
Is the system light, lit up on the modem.
Check all your coax connections also.

Tried that without success , I get that error message when I try to abort anntena pointing and a few more activitie in the installtion menu.