Every day I have to "re-connect" my Joey 2's bluetooth. Can this be fixed?

[Jim Koenig]

I have had Bluetooth on my bedroom Joey 2 for a long time. Starting a few weeks ago, it is now necessary to go to settings every night and click on the Bluetooth setting "paired--disconnected" to reconnect. It is then listed as "paired--connected" and then my Bluetooth device works. Is there a way to make it permanently connected so I don't have to reconnect every day? Thanks for any assistance.

 

[ErikaP@DISH]

It should stay as a recognized device in the settings on the Hopper. Is the Bluetooth option turned on for your Device?

 

[Jim Koenig]

It should stay as a recognized device in the settings on the Hopper. Is the Bluetooth option turned on for your Device?

Thanks Erika for addressing my question. I need to clarify a few things. First, my LG earbuds are a recognized device by my Joey 2. It is listed in the Joey 2's Bluetooth setting as a paired device but "disconnected". I got and paired the earbuds many months ago. Each night I must power off the earbuds in order to connect it to a charger and to conserve battery when not in use. For many months, whenever I turned on my earbuds it worked without having to do anything. Several weeks ago, that changed. Now, whenever I power up my earbuds, there is no sound. To make them work, I must go to the Joey 2 settings, then Bluetooth. My earbuds are listed as a paired device but they are also listed as "disconnected". I can move my cursor to that listing and press "select" on the Joey 2 remote and sound is now working on the earbuds.

This issue is not a crippling change but it is a change that is annoying. I believe it is a result of a software update. This seems to be an unintended consequence since I see no benefit to anyone. Perhaps I am the only person seeing this. Thanks.

 

[sklunk]

I have had Bluetooth on my bedroom Joey 2 for a long time. Starting a few weeks ago, it is now necessary to go to settings every night and click on the Bluetooth setting "paired--disconnected" to reconnect. It is then listed as "paired--connected" and then my Bluetooth device works. Is there a way to make it permanently connected so I don't have to reconnect every day? Thanks for any assistance.

It has been doing this for a few months. There are a few threads on here discussing it but Dish doesn't seem to be doing anything to correct it.