Old receivers showing in my equipment

joewhite57

SatelliteGuys Pro
Original poster
May 7, 2009
539
483
Indiana
I was just checking my account and along with my leased receivers are listed the receivers that were leased when we first subscribed to dish. An 811, a 322 and a 301. They all show receiver off and when I click on details they show as owned. Anyone else seeing similar hardware listings?
 
I was just checking my account and along with my leased receivers are listed the receivers that were leased when we first subscribed to dish. An 811, a 322 and a 301. They all show receiver off and when I click on details they show as owned. Anyone else seeing similar hardware listings?
This is a new feature that allows you to use the website to reactivate and deactivate purchased receivers without having to call or chat. If you no longer want to see those receivers listed there, you can call Dish and ask to have them completely removed from your account. (In some cases, having old deactivated receivers tied to your account caused the Flex Pack options to not show up under the programming choices on the website. Removing the old receivers from the account fixes this problem. Before the recent change, deactivated receivers did not show up under My Equipment, so there was no way to easily see if old receivers were still tied to the account.)
 
I was just checking my account and along with my leased receivers are listed the receivers that were leased when we first subscribed to dish. An 811, a 322 and a 301. They all show receiver off and when I click on details they show as owned. Anyone else seeing similar hardware listings?
Yes, shows all active & non active, I like the idea
 
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This is a new feature that allows you to use the website to reactivate and deactivate purchased receivers without having to call or chat. If you no longer want to see those receivers listed there, you can call Dish and ask to have them completely removed from your account. (In some cases, having old deactivated receivers tied to your account caused the Flex Pack options to not show up under the programming choices on the website. Removing the old receivers from the account fixes this problem. Before the recent change, deactivated receivers did not show up under My Equipment, so there was no way to easily see if old receivers were still tied to the account.)

Thanks for the reply. I had seen the posts about activating and deactivating, just hadn’t checked my equipment listing recently.
 
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upload_2018-8-25_14-7-24.png


here is a screen shot of my equipment
 
I now have an 811 in my account list and I never owned it. It was returned several receivers ago. Dish is so stupid. Will they even activate an 811?
 
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I now have an 811 in my account list and I never owned it. It was returned several receivers ago. Dish is so stupid. Will they even activate an 811?

Same here! Actually they show all three of my original lease boxes that were never owned.
 
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