DISH Makes TV Easy with New Hopper Plus™

Lived my 1st 35 years in S.D. Love the whole 79 coridor, especially Julian. Cuyamaca for sixth grade camp and later, countless drives on the Sunrise Hwy en route to Laguna camping trips. Is Julian Beer Co. Still putting out good BBQ?
Julian Beer Co. Has changed owners continue with the same great food BBQ, burgers and craft beer made onsite julianbeerco.com
A few shops changed owners due to the pandemic but quickly rebounded as AirB&Bs became popular during the pandemic. Saturday the town was packed with apple season starting. Visit Julian Webcam 2022 -
 
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Julian Beer Co. Has changed owners continue with the same great food BBQ, burgers and craft beer made onsite julianbeerco.com
A few shops changed owners due to the pandemic but quickly rebounded as AirB&Bs became popular during the pandemic. Saturday the town was packed with apple season starting. Visit Julian Webcam 2022 -
Unless we had visitors who insisted, we avoided Julian during peak apple season. Last visited in 2016.
 
I have some interesting questions on the Hopper Plus upgrade. I would assume timers would still be in the Hopper? No hard/full reset required? I have transferred all recordings to an external hard drive. And I wonder for future need to replace the Hopper would any extra steeps or precautions be needed? (I am always thinking ahead)
 
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I have some interesting questions on the Hopper Plus upgrade. I would assume timers would still be in the Hopper? No hard/full reset required? I have transferred all recordings to an external hard drive. And I wonder for future need to replace the Hopper would any extra steeps or precautions be needed? (I am always thinking ahead)
You're good. Timers and recordings will still be on the Hopper and the EHD is always a good way to save things incase you need to switch Hoppers
 
You're good. Timers and recordings will still be on the Hopper and the EHD is always a good way to save things incase you need to switch Hoppers
A couple of years ago I had a hard drive failure. I was keeping way too much on it. At 90%+ I noticed they start to slow and freeze up. So now I religiously daily routine of each night either watching, deleting or transferring everything off the hopper! Sense then zero problems.
 
Can’t imagine visiting South Dakota. Or North.
Me either. I've been through all the Southern states from Texas over to Florida and up in Tennessee. I lived in Missouri and been to East St. Louis in Illinois. Ive even been to San Diego, California for my son's Marine Graduation from Boot Camp back in 2019. But I have never been to the North at all.
 
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Well, I have a very unpleasant update to my upgrade to the Hopper Plus or maybe should be minus? Third party tech showed up with no equipment. Work order said no signal. Never reported no signal or any signal problems. I spoke to a rep in tech support in America when I laced the order. Calling but 40-minute hold! while on hold for tech support I got disconnected twice so far! Is this the new DISH?
 
Me either. I've been through all the Southern states from Texas over to Florida and up in Tennessee. I lived in Missouri and been to East St. Louis in Illinois. Ive even been to San Diego, California for my son's Marine Graduation from Boot Camp back in 2019. But I have never been to the North at all.
South Dakota it’s just like any Midwestern state. Lots of farming, hot in the summer, cold in the winter. North Dakota on the other hand is like Alaska lol
 
Well, I have a very unpleasant update to my upgrade to the Hopper Plus or maybe should be minus? Third party tech showed up with no equipment. Work order said no signal. Never reported no signal or any signal problems. I spoke to a rep in tech support in America when I laced the order. Calling but 40-minute hold! while on hold for tech support I got disconnected twice so far! Is this the new DISH?
Unfortunately, customer service with Dish Network is at its lowest level since I’ve been working for Dish. I’ve posted on here before that it’s very frustrating to hear the customer horror stories about the service reps
 
Well, I have a very unpleasant update to my upgrade to the Hopper Plus or maybe should be minus? Third party tech showed up with no equipment. Work order said no signal. Never reported no signal or any signal problems. I spoke to a rep in tech support in America when I laced the order. Calling but 40-minute hold! while on hold for tech support I got disconnected twice so far! Is this the new DISH?
After four phone calls. Being hung up on twice and an hour and a half talking to three different people. I think I have rescheduled the upgrade to this Thursday and promised again to wave any and all fees. At the end they offered me a free month of the DISH Gallery for my inconvenience! I said "Really, you offer that on every call how is this a compensation for my inconvenience?" I was meet with silence followed by "I'm really sorry" I am exhausted pissed off, BUT wait as I am writing this, I get two DISH emails one for the new appointment the other a replacement hopper is being shipped to me! Back on the phone I guess!
 

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After four phone calls. Being hung up on twice and an hour and a half talking to three different people. I think I have rescheduled the upgrade to this Thursday and promised again to wave any and all fees. At the end they offered me a free month of the DISH Gallery for my inconvenience! I said "Really, you offer that on every call how is this a compensation for my inconvenience?" I was meet with silence followed by "I'm really sorry" I am exhausted pissed off, BUT wait as I am writing this, I get two DISH emails one for the new appointment the other a replacement hopper is being shipped to me! Back on the phone I guess!
It gets even better! (sarcasm of course) They not only placed an order for a Hopper 3 not needed but also 2 4K Joeys. And cannot cancel the order! Do I laugh cry or both?
 

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It gets even better! (sarcasm of course) They not only placed an order for a Hopper 3 not needed but also 2 4K Joeys. And cannot cancel the order! Do I laugh cry or both?
Cut through the BS, call back and say "cancel my service" they purposely put you on hold for a bit but you will eventually get to Dish Loyalty/Retention. Tell the person that answers that you want to cancel your service. When they ask why tell them everything you just told us and watch what happens.
 
Cut through the BS, call back and say "cancel my service" they purposely put you on hold for a bit but you will eventually get to Dish Loyalty/Retention. Tell the person that answers that you want to cancel your service. When they ask why tell them everything you just told us and watch what happens.
I tried this and it still transferred me to Asia regular customer service. They said they could recreate the order and see the notes all fees waved but they could not wave them again and said they would transfer me to loyalty but instead I was put in the regular que for another regular customer service rep. I think it might be my open order causing this. The automated phone system once I say "cancel my service" says "We see you called earlier..." "if you are having the same issue..." I reply no but it transfers me to the same place repeatedly. I did verify I have a upgrade installation appointment.
 
I tried this and it still transferred me to Asia regular customer service. They said they could recreate the order and see the notes all fees waved but they could not wave them again and said they would transfer me to loyalty but instead I was put in the regular que for another regular customer service rep. I think it might be my open order causing this. The automated phone system once I say "cancel my service" says "We see you called earlier..." "if you are having the same issue..." I reply no but it transfers me to the same place repeatedly. I did verify I have a upgrade installation appointment.
I forgot to mention I use the "cancel my service" option a lot when I have a problem or looking to upgrade with ALL companies and usually works!
 
I tried this and it still transferred me to Asia regular customer service. They said they could recreate the order and see the notes all fees waved but they could not wave them again and said they would transfer me to loyalty but instead I was put in the regular que for another regular customer service rep. I think it might be my open order causing this. The automated phone system once I say "cancel my service" says "We see you called earlier..." "if you are having the same issue..." I reply no but it transfers me to the same place repeatedly. I did verify I have a upgrade installation appointment.
Hang up and keep trying
 
Hopper+ installed today along with two J4s and two WJ4s. Took technician 2.5 hours including a Polk sound bar demonstration. My 2nd Hopper 3 is still operational but more or less a stand-alone. So far DISH hasn’t deactivated it and the tech wasn’t concerned with it. I’m afraid to link a Joey to it since it doesn’t have the H+ attached. The remote controls the tech gave me are 54.3. The battery covers say 54.0 but under the cover says 54.3. And in the menu receiver status remote listing say 54.3. The 40.0 remotes are paired to the H+ and all Joeys. Color buttons don’t work and a couple of them up/down channel selector in Sat mode doesn’t work. My 21.0 remotes no longer work. Only issue so far is I get the black screen when turning on a Joey. Selecting the Home button, Back button, and then Channel up or down gets the picture working again. I noticed that when I put the Joeys or Hopper+ in standby the green lite stays on. I guess it doesn’t time out anymore.
 
Hopper+ installed today along with two J4s and two WJ4s. Took technician 2.5 hours including a Polk sound bar demonstration. My 2nd Hopper 3 is still operational but more or less a stand-alone. So far DISH hasn’t deactivated it and the tech wasn’t concerned with it. I’m afraid to link a Joey to it since it doesn’t have the H+ attached. The remote controls the tech gave me are 54.3. The battery covers say 54.0 but under the cover says 54.3. And in the menu receiver status remote listing say 54.3. The 40.0 remotes are paired to the H+ and all Joeys. Color buttons don’t work and a couple of them up/down channel selector in Sat mode doesn’t work. My 21.0 remotes no longer work. Only issue so far is I get the black screen when turning on a Joey. Selecting the Home button, Back button, and then Channel up or down gets the picture working again. I noticed that when I put the Joeys or Hopper+ in standby the green lite stays on. I guess it doesn’t time out anymore.
Is your second Hopper 3 still installed via the Single Hybrid Hub like the other one and then tied into via a coax? Or is your entire configuration different now? Thanks!
 
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