I Need help

[roberttalbot]

I'm really new at tis dish network thing.
Recently I lost all local channels on satellite 110.

Every other channel on sat 119 is ok.
Signal strength on 110 is 78-85 and a check switch shows reception verified on both satellites.
Everything looks nornal.
When selecting a channel that is supposed to come in on 110 I get an error 2.
The system is trying to get the channel on spotbeam 26 and that is not showing up when I check signal in the dish setup.

Any help would be greatly appreciated. This is driving me nuts.

 

[minnow]

Why not call Dish and ask them ?

 

[bacchus101]

I had the same problem a few months ago and had to repeak my dish. That fixed the issue.

....when I called Dish they told me it was a bad LNB and wanted me to buy a new one and pay for a service call.......

 

[roberttalbot]

Why not call Dish and ask them ?

I didn't call dish because I am not at the residence where the problem is.
They always ask me to do test after test and I can't because I'm not at that location--it's a cottage up north..

 

[roberttalbot]

I had the same problem a few months ago and had to repeak my dish. That fixed the issue.

....when I called Dish they told me it was a bad LNB and wanted me to buy a new one and pay for a service call.......

I did aim the dish again and got a signal even better than before (when everything worked).
Still, the receiver is looking for spotbeam 26 and that isn't even showing up. I only see transponders 1-21 - no 26.

Besides the system indicates that both 110 and 119 have reception v erified when I check switch.

 

[chadzx11]

software?

 

[Poke]

You can also E-mail them as well.

 

[bacchus101]

Poke, You are really a big fan of this electronic mail stuff, eh?

 

[Poke]

Yes I do because they respond fast and you deal with the same person. Also it seems that can deal with the issues a lot quicker and you have a paper trail for reference unlike a phone call.

 

[Jordan420]

Does spot beam 26 reach the location where the dish is at?

 

[SmityWhity]

Up north of what?

To add what Jordan420 says - try this link: http://www.dbstalk.com/ekb/E10spots/e10t26.pdf

 

[roberttalbot]

Does spot beam 26 reach the location where the dish is at?

I thougt so. I have seen maps that indicate I am, but quite near the edge.

I was good till last summer, whe I began losing the 110 channels in the middle of the day. Last week I was there and I could not get these chanels at all, though I could see the receiver trying occasionally to get them. When pointing the dish last week, I didn't even have the choice of transpoders above 21.
I'm thinking Dish changed things recently and I'm just SOL.

What gets me is that in the setup, I see the reception verified on both satellites 110 and 119.

 

[SmityWhity]

What gets me is that in the setup, I see the reception verified on both satellites 110 and 119.

That's because you can receive the Transponders that are broadcasting CONUS, and the receiver is not using the inactive nor the spotbeams to verify (some sort of) reception.