Recent content by 86turbodsl

My issue with having techs come here is, the last time i called Dish directly for support, i was informed a tech would be dispatched to my home and he would be moving the dish. They said this was non-negotiable, i was to be put on EA. I put the dish in. I'm perfectly capable of pointing a...

Update: Called Dish, CSR sent re-authorizations for all my boxes, it worked, for some reason the boxes were all deauthorized and whatever they did worked. Good to know auth is sent on both arcs. Thanks for the info. I thought they used to send auth signals for all customers occasionally to...

If i go to guide, and cycle through to "all channels" they will all display, in green, trying to select one of them that i normally get results in "channel not authorized"

Signals are good, switches check out. Dish says i'm EA in this DMA. Problems started about 2 months ago. I didn't notice right away since we stream a lot more than watch DISH. Wife clued me in when the DVR wasn't grabbing her shows anymore.

Dish says i'm supposed to be on the EA, but that puts the dish in the front of the house, and i don't want it there. I had talked to a CSR several years ago, and they wanted to do a dish move. I told them in no uncertain terms i would not allow anyone to come move my dish and drill holes in...

Yeah, i've tried going to my dish portal and at least on my computer, it's flipping out after i log in, the page just sits there flipping through several different screens. It's probably a page optimized for microsoft edge or something like that. I'm on linux/firefox. Sounds like i need to...

3 VIP211 here, all are now showing only the unsubscribed channels, nothing i'm paying for. My dish is pointed to western arc, in the Lansing, MI DMA. I know it's supposed to be pointed to eastern arc. i'd need to move the location to do that. Not doing that right now. Is there some change...

UPDATE: DIRT to the rescue. All is fixed and good now. I was allowed to leave the dish as i wanted. BIG Kudos to MATT for getting this done. Thanks again.

And another thing, if they're so hot to get me on eastern arc, why the heck did they send me a replacement 311? I'm pretty sure it won't work on that set of birds.

How would i regret it? I have paid this company something like $15,000 over the last 15 years. They aren't going to scare me.

Well not surprisingly, my scheduled appointment came and went with no contact, no phone call, and no technician. I burned 4 hours of work time and had to go to work with this unresolved. I told the wife if he showed up to tell him to leave and his services were no longer required.

I'm being stubborn because as i mentioned in the original post, i can't see the eastern arc from where the dish is at, and i don't want the dish moved to where it WOULD see it because that would be in the front of my house. No thanks.

Darn right i wont notice anything. Because they're not moving my dish!

It's easy to say that, but it means a lot of tear up for some people. Back in the day, 119 was the only dish. Then it went 110/119. Then they added 61.5. Then they moved things to 129. Now they want us back to the east. I don't know about the rest of you, but when i spend this much...

I had an owned 311 that went bad. Called the tech number to get a replacement box. The rep tried to upgrade me to a vip211k and schedule a visit. I told him no, just send a box. 3 days later i get the box. take it to the tv, install it in place of the defective 311. I call the number to...