Recent content by Byron56

  • HAPPY NEW YEAR! EXCITING CHANGES COMING IN 2026!
    Thank you for a great 2025 and we are so looking forward to 2026!
    PLEASE CLICK HERE to find out about some of our plans for 2026 including our BRAND NEW NAME we will be moving to in 2026! Exciting times are ahead!
    Happy New Year from your friends here at SatelliteGuys.US!
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    Program Guide Issue as of July 11, 2022 at 8 PM

    Issue appears to be fixed as of 8 PM.
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    Program Guide Issue as of July 11, 2022 at 8 PM

    Be sure to call Dish support and report it so they realize it is multiple people being impacted. Thanks
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    Program Guide Issue as of July 11, 2022 at 8 PM

    No filter - Everything shows normal until the 11th at 8 PM when everything below channel 71 disappears (this is where all Networks are for my area ABC, NBC, CBS, FOX, CW, PBS, etc) And starting at 1:30 AM on the 12th everything below 105 is gone. See the same thing on different computers with...
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    Program Guide Issue as of July 11, 2022 at 8 PM

    Via Dishanywhere on multiple computers, phone app, and app on Firestick, all channels below 71 disappear as of 8 PM on July 11th. Cable channels above that such as USA, Lifetime, Hallmark, etc show "stream" instead of "HD", "SD" Called support but they say not a known issue. Anybody else...
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    program guide dish hopper 3

    Using Dishanywhere and see the same thing - all channels gone as of 8 PM Sunday night, May 1. On Eastern Arc. Just called DISH and they reported that they are aware of the issue and working it.
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    Loyal Dish customer longevity

    19 years but that may change after the way I was treated today by Customer Service. Used to be able to email ceo@dishnetwork.com with escalation issues, but that bounced back - anybody know the current email to escalate issues too?
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    How to escalate above Customer Service for support?

    Just heard back from DISH - keeping the same pricing and credits I received two years ago for the next 2 years, even though the price has increased.
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    How to escalate above Customer Service for support?

    Nothing ventured, nothing gained!
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    How to escalate above Customer Service for support?

    Um - maybe you misunderstood - I am not getting a discount for having a second account - I got the same discount anybody would get when opening a new account. Not looking for more credits or discounts - just hoping to continue the $10 discount once it ends next month, versus canceling the...
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    How to escalate above Customer Service for support?

    Trying to be proactive. Been with DISH for just shy of 20 years - 2 years ago next month I made the switch to the Hopper 3 (had two 622 and one 722 receivers at the time) and at the same time signed up for a new account with a Hopper 3 at our cottage. Next month will loose the autopay and hopper...
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    How to escalate above Customer Service for support?

    Tired that - sent an email on Wednesday and never received a reply :(
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    How to escalate above Customer Service for support?

    Several years ago I reached out to the Executive Offices or Office of the President - something like that to escalate an issue that the CSR's were unable to help with. How does one do that today? Is there a phone number or email that I should use? Been searching the forum and can't seem to find...
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    DIRT Support Update

    Can't seem to find that account - what is the best way to reach out for DISH support? Aka the old DIRT team?