Recent content by csmith5111

Counters. Under diagnostics. I forget exactly how to get there. Been a while since I had that menu structure.

I definitely don't see DirecTV as a major competitor to DISH. It is definitely the cable companies. Especially the ones that own the damn content too. Here's looking at you Comcast and TWC. Damn you CBS and Fox

Ever think that maybe it is the customers that cause a lot of those employees to quit? Dish treated me right. I saw Dish treat a lot of my coworkers right. The ones that got all pissed off were not doing there job. Didn't like change. Would complain about change every second of the day. Add all...

What is the message that comes up telling you to reset it? If it is a 311 message it is dead. If it is any other message it is still probably dead because of the way it is acting up. Yes they will replace it with a 622. If for some reason they don't have one ( highly unlikely) they will ship out...

I have seen times where doing that for whatever reason will make it lose signal. I would unplug power to the box move it into the other room where you want it to be. Then disconnect every cable connection for 10-15 seconds and connect back. Then plug in power. Hope it helps. Good luck

As a computer security student I agree with redelephant. Let me know when someone actually tries to back your account and all you have is upper and lowercase letters with a number. Aw3sOm3 isn't really an awesome password. @w3$0m3 on the other hand is a lot more secure. Just to short

They have done this natural disasters for a while now. Dish employees have what is called a "de-escalation portal" they is that in this type of situation. It isn't used just because a came is escalated but because it is the right thing to do. Naturalism disasters is a separate section. If...

Hello 1. Just because you upgrade before the 22nd doesn't mean your fees won't increase. Prices and promotions are subject to change without notice even when in a commitment. 2. They don't always have products that see the light of day. The Hopper in 2011 was an exception it landed in march...

Hopefully this isn't to late. Instead of using the lan to connect the joey to the hoppers which could be stopped with a software update. I would take a coax from the client port on node in office and run it to a 3-way splitter on the client port on the house node. The reason for the 3-way...

No difference at all. Just like the color and the updated logo.

What brand TV do you have?

Based on another post you got it installed on the 14th of Jan? So it isn't a Hopper with sling. I want to say it was a software issue. You also mentioned multiple hoppers in other post. So is the joey in question linked to Hopper with ehd?

Where did you look for loose cables? If only behind hoppers I would go outside to the node and make sure all cables on it are tight. If so if you call quickly you should still be within initial 60day warranty. Might want someone scheduled to come out. And if it is both hoppers you can probably...

That'll work swimmingly.

In case they don't let him keep it activated (which since its purchased shouldn't be to surprised if the tech forgets to disable. Accidents happen) he will want to transfer before the install. Once it is disabled you can't xfer and it has to have signal