Recent content by Diansul

I called the DirecTv customer service line. The rep told me that no HR24s were available, that they could only send the client/server devices. I gently asked him if he would check further, and after MUCH back and forth with "Please sir stay on the line I'm so sorry this is taking so long" (and...

Thanks. It seems like if I can't get a replacement HR24, the HR54 would work for me since 4K is not an issue for me. I assume my current RV antenna set up (for the RV, I use a smaller Dish antenna with a DirecTv arm, 4-out LNB, and SWM-8; Accutrac III+ used for aiming. It's all old, but it...

I've had DirecTV for years. My account is in good standing. I have two HR-24's. One is failing due to a very loud and rattling cooling fan. I'd like a replacement HR-24. 1) But I've read on this forum that replacement HR24's are no longer being sent? 2) If no HR24's, what do I want to ask...

Is there any online lookup to see what channels DTv has in its AM-21 database for a particular zipcode?

I'm an RV'er too and understand your pain. One hint: when pointing your dish set your tilt to 90 degrees and sight carefully along the exact center of your dish along the proper compass heading.

But his receiver wouldn't be authorized for 390 or 392 or 396, right? How could he receive those channels?

I want to calculate skew as DTv measures it from the skew reading as Dishpointer give it. For example, if the Dishpointer skew is -6.8, is the DTv skew 83.2? And if the Dishpointer skew is +6.8, is the DTv skew 96.8?

This elevation adjustment method works well for me:

Makes sense. Thanks.

Let's assume a Slimline dish is properly aligned. If I replace a SL5 LNB with a SL3 LNB and I do not move the dish nor bend the arm will the dish be properly aligned for the SL3?

Well, I've told the firewall program on my desktop computer not to accept a connection from the receiver, and it blocks all of its attempts to connect. Is there some way to tell the receiver not to try to connect to my desktop? Or should I care even if it does connect?

I have an HR 21-700 connected to my home network; TV Apps work quite well. The receiver is connected to my router. Zone Alarm on my desktop computer reports that the HR 21-700 receiver tries to connect to my desktop several times a day. Zone Alarm blocks each attempted connect; the attempted...

Matt, I made a Phase III conversion per your excellent instructions and it works quite well. Thank you for posting that. "Due to software changes with DirecTV HD receivers if a slimline 5 LNB is used with the receiver set to slimline 3 an error code results,Here is updated information on how...

I canceled my premium channels after the initial free three months and began to get lots of calls from D* offering to take my money to re-start the premiums. I politely declined each time, but the calls continued. I e-mailed customer service that I did not want to receive such sales calls, and...

Assuming the customer does not have the protection plan, does or does not DirecTV replace defective leased receivers for only a shipping charge? If so, does the replacement of a defective leased receiver result in a new two year commitment? I have read confusing things about this two questions...