Recent content by JimmyKit

  1. J

    Old Equipment Re-Subscribe Question

    p.s. in no way am I trying to debate with you, I was only giving factual information on what I have experienced in trying to activate customers owned receivers in our Dish promo CS tool. I have gone as far as the ERT team when we receive the escalated call with an unhappy customer that is not...
  2. J

    Old Equipment Re-Subscribe Question

    If a customer calls in "TODAY" we will not activate a 301 SD receiver at all, no exceptions! As for other SD equipment it is not permitted to be activited on the east coast, if its active fine, its "grandfathered" in. Yes Sir, you are correct, Dish does have both the eastern and western arc on...
  3. J

    Old Equipment Re-Subscribe Question

    I work for Dish.... So all the info that they gave you is correct, However if you live on the east coast we will not allow any old mpeg 2 SD equipment to be activated anymore. If you do not want a credit check and do not want a 2 year contract , using you own equipment is the way to go. I can...
  4. J

    Dish Pro Plus 500 only seeing 119

    No, I will do a check switch tonight when I get home from work and report back to you, thank you.
  5. J

    Dish Pro Plus 500 only seeing 119

    thank you for your quick reply, I appreciate it. the mast is definitely level i checked twice. any other ideas, thank you, I read the book and set everything correctly. I searched the web and found this forum for help.
  6. J

    Dish Pro Plus 500 only seeing 119

    I just installed a dish pro plus 500 dish and twin LN B and i pointed it in the correct azimuth and elevation and skew and was able to get 75% signal strength on the 119 satellite. When I went to the TV, I notice i was missing some channels that are on the 110 and when I went to the dish...