Recent content by Mark0525

Thank you

Thank you I will try that today. I appreciate the help

Thanks, I tried that with my 2 HR receivers and it didn't help. Should I shut everything down, router, modem, and receivers and then reboot? It has to be something with the new modem like you said. Do I manually have to put in the routers or modems IP address?

I have 7 total. Most are regular 22 receivers and I have 2 HR23's. Yes I have the SWM setup

I've had all my receivers networked through Cat 5 (I think) and everything worked fine from day one when we could network them and then a couple months ago I had to have a new cable modem installed and now none of my receivers show up as networked. Any ideas what I can do. It's not the cable...

It's been a long time since I've been on here. Starting to get frustrated with Direct but anyways I've been having a problem with the receiver not responding to my remote. When I turn the receiver on it works fine for maybe a minute or so then I have to keep pressing the buttons over and over...

so there is something they could do. I don't need a new receiver and if I get them to wave the install fee it would only be 100.00? and no extension in contract?

I have absolutely no problem with them not supporting it unless they install it. I do have a major problem with the other issues I posted.

I didn't have to go through any of that. I just told the guy I don't want to update but I want the service and he activated it and in 5 minutes after I did a reset everything was fine.

I lost mine to but once I registered for the service they came back.

I think it's BS that to get support from Direct with the MVR that you have to order the equipment for 99.00 and then pay 49.99 to have it installed. I pay 5.99 a month for the protection plan and they want to charge me to have it installed and if that's not bad enough it will also change my...

I've only downloaded an update a couple months ago, can I go ahead and update this update or do I have to somehow go back and update the other updates first?

Yes, I get audio drops sometimes it's for a couple minutes or so in a show. Very frustrating.

I have a HR22 and a HR23 and they both are very slow. You change the channel and it's a few second delay before it changes. Seems like it's worse than it was when I got them a couple months ago.

I haven't tried moving it or anything like that yet. It's only about a month or so old. I will try running it without it being hooked up to the network but then I wont have the MRV to use. I hate to have them send me a replacement because I may not get another HR23. But then maybe that's a...