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Thank you

Thank you I will try that today. I appreciate the help

Thanks, I tried that with my 2 HR receivers and it didn't help. Should I shut everything down, router, modem, and receivers and then reboot? It has to be something with the new modem like you said. Do I manually have to put in the routers or modems IP address?

I have 7 total. Most are regular 22 receivers and I have 2 HR23's. Yes I have the SWM setup

I've had all my receivers networked through Cat 5 (I think) and everything worked fine from day one when we could network them and then a couple months ago I had to have a new cable modem installed and now none of my receivers show up as networked. Any ideas what I can do. It's not the cable...

It's been a long time since I've been on here. Starting to get frustrated with Direct but anyways I've been having a problem with the receiver not responding to my remote. When I turn the receiver on it works fine for maybe a minute or so then I have to keep pressing the buttons over and over...

so there is something they could do. I don't need a new receiver and if I get them to wave the install fee it would only be 100.00? and no extension in contract?

I have absolutely no problem with them not supporting it unless they install it. I do have a major problem with the other issues I posted.

I didn't have to go through any of that. I just told the guy I don't want to update but I want the service and he activated it and in 5 minutes after I did a reset everything was fine.

I lost mine to but once I registered for the service they came back.

I think it's BS that to get support from Direct with the MVR that you have to order the equipment for 99.00 and then pay 49.99 to have it installed. I pay 5.99 a month for the protection plan and they want to charge me to have it installed and if that's not bad enough it will also change my...

I've only downloaded an update a couple months ago, can I go ahead and update this update or do I have to somehow go back and update the other updates first?

Yes, I get audio drops sometimes it's for a couple minutes or so in a show. Very frustrating.

I have a HR22 and a HR23 and they both are very slow. You change the channel and it's a few second delay before it changes. Seems like it's worse than it was when I got them a couple months ago.

I haven't tried moving it or anything like that yet. It's only about a month or so old. I will try running it without it being hooked up to the network but then I wont have the MRV to use. I hate to have them send me a replacement because I may not get another HR23. But then maybe that's a...

The last week or so when I turn my TV and receiver on the display is pink and there is no sound. I do a reset and it's fine. Not a big deal just takes a while to reset. Happens every other day or so. Any ideas?

I found it. Is there a good time to do it?

I'm going to try the forced download tonight for my H23's can someone tell me or show me where the post is that explains how to. Thanks

My 2 cents worth is...If you're already trying to think of ways to break your contract or not sign a long term contract then maybe you should go with cable and leave any time you want. I'm a new customer and I love Direct even though they have a lot more rules and commitments than cable, but I...

I have 1 HR23 and 1 HR22 and they both have IF/RF remotes. I don't think anyone really knows when the 24's are coming out for sure. Also you wont know what HD receiver you will get. You can not request one over the other. It all depends on what the local installer has. Good luck Mark

Yes they were. I went home at lunch and opt out and then opt back in and rebooted and everything is fine. Thanks for your help

I'm wired in every room that I need to be wired. But the other rooms don't have the update yet. They are H23's. The 2 that I'm talking about are DVR's that have been working for about a week now nothing.

I've been using the MRV on my 2 DVR's, 1 - HR23 and 1 - HR22. Worked pretty well. Last night I went to my bedroom to watch a show and there was no networked DVR's shown. I went down to the one in the family room and same thing. I did a reset through the menu on both machines and still...

Thank you, it makes more sense now. Do I have to do that to each of the 6 H23's that I have?

Thank you. I've been trying to find out for a month now and no one would tell me that. Is that every Friday or Saturday? So the 6 H23 receivers that I have if I reboot each of those receivers during that period I will get the update? Thank you very much for speaking plain english...lol