Recent content by paulvegas

FCC Fact Sheet on Placement of Antennas Put up your dish

..and now there is a slight sync problem with CNN live. Check it out! Not as noticeable as ESPN but its there.

Speaking of billing...check this story out.... I started with America Silver..but no MSNBC...filed complain... Then switched to America to 200. later found out MSNBC is working on America Silver. Called service and asked if I could switch back..Lady on the phone was really nice and said...

Hey...Just a note to say thank you TONY!! Tony answered all my questions in one short evening. Considering all I have been through with Dish...I was most delightfully surprised! Thanks Tony...as my kids at school say.. "you rock"

Well...um...I guess that issue is resolved. I wonder if i could go back to the America Silver with the original deal of 39/ month for a year and then 49/month for second year without any...penalties..... Aside from that ...Thank you very much Tony. In one evening I got from you what I could not...

Thank you Tony. First, it would be nice if the powers that be understand and know the facts about America Silver and MSNBC. It really felt like the lady I talked to was trying to tell me I was lying. Once that is straightened out, I think one of the best things to do is be honest with customers...

(please read this the way I wrote it..in a calm, but firm way..) If anything I am trying to "prove" to the Representative from DISH that when I signed up for and started receiving America Silver package, MSNBC was not showing up. Every time I would try to view that channel, I would get a message...

UPDATE: 4 phone calls from DISH, after I complained to BBB. Now THEY want ME to prove, yes PROVE I did not get MSNBC. I asked if they had records of my conversations on the phone and online, lady on phone says well could I give that to them? Holy crap...sheeesh. SHe claims tech told her MSNBC...

I have extra minutes on my phone from calling Dish. (meaning my phone talking minutes are limited and I went over ). I have just sent back the first receiver. Some post in hear just kinda made me scratch my head. I believe I have done all a "good" dish customer can do. I am not slamming anyone...

Really! What means a lot to me is getting what I paid for.

understand that i have gone all the routs possible with Dish. I was not angry or mean but tried to understand.

For me, the disappointment is that DISH was aware of the missing channel when I purchased my program. I was never made aware of the problem UNTIL everything was installed and I agreed to the program and paid my fee. Technical issues do happen. Some fixes take time. It was and continues to be...

OH??? They rolled the truck with me and I am RA'ing the first receiver tomorrow.

I am not overly angry. I just want what I paid for. DISH has many technicians who, I suspect, are fairly intelligent people. I asked myself this question: IF Dish knows of the MSNBC "concern" why did they sell the package with msnbc in it? AND, how long has this "issue" been going on?

as mentioned, a tech came today to my house...checked everything..and called Dish. Dish said authorization prob.