Recent content by ricks

  1. R

    New suspending service policy

    Well, not that I have to explain...but I'm not made of money. The second home will some day be a retirement home and purchased now while I have an income to try to pay for it. I'm already paying two electric bills, two insurance bills, two power bills, two property tax bills, etc. on one income...
  2. R

    New suspending service policy

    Interesting. I don't see how using the dvr at two different locations in any manner violates anything Direc should be concerned about. I will activate the account at the secondary home. Won't even bother to suspend the account at the primary home so I'll be paying for two services while...
  3. R

    New suspending service policy

    "No, you would need to activate the receiver on that account, activate DVR services, If im reading you right you have 2 accounts? so you would need to pull that receiver off your home account and add it to the other account every time you went up there, not that Dtv would do that. If you want...
  4. R

    New suspending service policy

    Couple questions as I'm confused... I can't find the "new" policy anywhere on their website. Anyone able to find the policy in writing? I have the bigger dish and a MPEG4 non-dvr receiver at the secondary home. Will the HR20-700 from my primary home function as a dvr at the secondary home that...
  5. R

    New suspending service policy

    I suspend service at will at my secondary home in the mountains. I'm there for four or five days every six weeks or so. I just have it turned on and off every time I'm up there. The automated voice says you can only do it once every twelve months. I just ignore it and get through to a CSR and...
  6. R

    HR20 portability?

    I'm getting the feeling this isn't something I should have asked. I've tried to Google for an answer and haven't found anything directly on point. Some "close" things talk about theft of service. I'm not trying to steal anything. I will pay for all service at both locations. I'm just trying...
  7. R

    HR20 portability?

    I have MPEG4 service at my second place in the mountains but no DVR. Now that they've added the new channels, if I sign up at my primary home in S. Florida and get the HD DVR, can I just take it with me and use it when I'm at the second home in the mountains? If so, what changes do I have to...
  8. R

    Phone number help, please....

    I've searched the board for a couple hours now and can't find the old post I'm seeking. Maybe somebody can just answer my question. A little over a year ago someone posted some tier two tech support phone numbers. I think one was for general tech issues and the other was for HD related...
  9. R

    Pulled sat coax...PG still updates???

    In an over-abundance of caution, I pulled the sat coax line Sunday evening but left the OTA coax running to the box. I noticed last night that even though the sat coax is disconnected the PG was fully updated and accurate. How can that be? Of course, I'm not getting any of the Voom channels...
  10. R

    South Florida Voom Zone!!!

    Guess I helped myself. I'm rather shocked the tax could be this high for something with no governmental service provided. Anyway, from Myflorida gov site: What is the Tax Rate? -------------------------------------------------------------------------------- In general, the tax includes a...
  11. R

    Voom drops improper state sales tax!

    Guess I found the answer. At least for Florida. I'm rather shocked. Seems awful high for a tax with no government service provided. Anyhow, from the FL gov. site: What is the Tax Rate? -------------------------------------------------------------------------------- In general, the tax...
  12. R

    Voom drops improper state sales tax!

    Hmmm. Sure doesn't sound right to me. I'll try to find out how this works. :confused:
  13. R

    South Florida Voom Zone!!!

    Little help here. Just reviewed my paper statement for charges from 10/13 - 11/12 and my sales tax doubled. It is now 12.2% of my total bill. I called Voom to complain. Initially that tried to tell me they double-checked and that is correct for Florida. I told them they have to be nuts. 12.2% in...
  14. R

    Voom drops improper state sales tax!

    Well,......just reviewed my paper statement for period 10/13 - 11/12 and my tax more than doubled? What the heck is going on? My tax is now 12.2% of my total bill. Can anyone make any sense out of this for me? Edit: Just called them to complain. Initially they tried to tell me that for my...
  15. R

    Help! - Update Crashed

    Thanks Ilya. It downloaded properly this time and I'm rollin' again.