Recent content by SomeDishGuy

Also, Mexico City, Guadalajara, and Leon, all in Mexico. San Isidro in the Dominican Republic. And now, Las Vegas and Coeur D'Alene in the US (both of those are contractor sites, Teletech and SPI). I saw Alvin TX, on the list, it's been gone a while. Also no mention here of Hilliard, OH...

That's just Claude being Claude. :-) If he said something nice about Dish, I'd be pretty much shocked.

Claude, Claude, Claude....same old, same old. Nobody should be on hold that long with Dish. There have been a few remarkably high-volume times where the wait for an account specialist was about 5-7 minutes. Mostly when the Fox takedown happened, but rarely since then. But it can happen, and...

It was showing as a PPV special event. At least it was a couple of weeks ago. A young agent asked me about it, she had someone calling to order it, I just told her it's apparently a very popular British soap opera type show. She had used our show finder, and it appears some episodes showed up...

Oh, they're still doing it. :-) Had a guy I talked to back in 2014, ordered a lot of PPV pr0n, and then would call and harass agents into refunding it. Corporate noticed the refunds, put notes on the account to stop giving him credits. A few knuckeheads did anyway (not in the US), and...

Not just exclusive to Dish, prices have gone way up for every provider. There's a common denominator, and it's not Dish. I remember, think it was 1998 or 1999, I had Charter. I remember being pretty mad when my package went up to $40. I also remember the service would go out nearly every...

That 301 has until the end of May, give or take. He should have received a Dish postcard to call in about it. Depending on which arc, they'd ship a 311 (WA) or 211 (EA) at no cost, or obligation, outside of it being a leased receiver, and having to be returned if service is cancelled. No 24...

I think everybody has said it well here. I don't think Dish really advertises the AEP for new customers. The AT250 is $84.99. The 4 premiums (HBO/Max/Sho/Starz) are $47, and the cost for the AEP is $84.99+$47. No benefit in the AEP versus the AT250 plus the 4 premiums. It's generally not...

Pretty much. If a customer had a pair of 301s as receivers #1 and #2, they were paying $7/month for the additional receiver, and the recommended change has no receiver cost, but the $7/mo DVR fee, so it's a no cost change with extra features. Will give HD at TV1 and SD at TV2. I have...

For this migration, they're even allowing a change from the 301 to the 722 with no commitment. Only commitment would be if they stepped up to a Hopper. The recommended change, if the customer has two 301s, is a move to the 722.

The card is correct. Depending on where you are, if you call DIsh, they will ship you either a 311 or a 211. If you only have a single 301 on the account, it will likely not require any type of service call (unless they need to do an arc migration and change the sats you are aimed at)...

I'm still waiting to get paid to defend Dish off the clock. I sure am glad you alerted me to the ability to do so! Seriously, Mitch, you switched to another provider, right? Your money doesn't go to Dish, so why do you care? Did Charlie Ergen kill your goldfish or something? You seem...

Others have said, you'd swap the in/out (goes to where the receiver is) with the VHF/UHF (goes to where TV2 is) cables. Also, to clarify, if you ask Dish to do this, it's not $160. Dish will ask you to pay a custom work charge of $50 plus a regular tech visit ($0/$10/$95). A regular tech...

The CPI may be showing a negative inflation, but the costs to television providers (Dish, DTV, etc) have clearly gone up. All of the TV providers have seen their costs go up, and I feel pretty certain all have had price increases due to that. Chad, I think, has posted info about how much Dish...

It's a little better with the current system over the old DIU page. Was this in place before you left? It has a matrix with the existing receivers, and a column for non-Hopper and Hopper systems. The choices (at least on EA) are limited to 211,(no more 222 listed), 612, 622 (which of course...