Recent content by Texaslim

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    Terrible Service Support

    . Excuse my ignorance but I have been having problems with my Directv service for going on 2-months now. After numerous (6 at least) phone calls to Tech Support, 1 letter to and 1 phone call from Directv's President's office, 2 phone calls to Directv Customer Advocate personnel, I FINALLY got...
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    Replacement DVR Here - It's an HR22-100

    HR22 is not exactly what I wanted (preferred HR24 after reading comments here) but hope it does the job and at least when I punch a button on the remote I won't have to wait 2 or 3 minutes for this replacement HR22 to show the menu change on my TV screen. Have not changed out yet (will do that...
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    Losing Faith In Direct TV - HELP ! ! !

    Well, called them again today and now have a replacement DVR heading my way. While speaking to this advocacy team person today I was reminded that I had replaced an earlier DVR with this current one. Did not remember that fact at all but now vaguely do recall that. Can't even remember why I...
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    Losing Faith In Direct TV - HELP ! ! !

    Oh, it did not last Worked fine Monday night. Turned on about 5:30 PM Tuesday and it worked fine for a while and then was sluggish (slow or no response), then got even worse. Some times no response at all. Also, had a bunch of HD recordings that were breaking up (fractured, whatever the...
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    Losing Faith In Direct TV - HELP ! ! !

    Back to Normal ? I mentioned in last post that I had a phone call from Direct TV advocacy team man early Monday morning (06 Dec). He had me unplug my DVR, did some stuff at their end, and turn DVR back on. Monday afternoon I turned on TV & DVR to watch shows recorded in past 24-hours, and...
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    Losing Faith In Direct TV - HELP ! ! !

    Problem Fixed? After emailing these guys (advocacy team) Sunday, I got a call from Direct TV at about 9 AM this morning and again explained my problem. Was asked to turn on TV & DVR, then was asked to use remote to switch to CH 245. No response. Then was asked to UNPLUG DVR. Waited (with...
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    Losing Faith In Direct TV - HELP ! ! !

    That's what I think I'm going to do. Seriously. That definitely crossed my mind last night when I'd press a button on the remote, wait and wait till the DVR responded, if it responded at all. Seriously, it got really bad and I gave up, managed to get to a few recorded shows I had, watched...
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    Losing Faith In Direct TV - HELP ! ! !

    I have now Thanks. I was not aware of that method of contact. I found it, used it and will see what happens, hopefully hearing back from them tomorrow (Monday).
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    Losing Faith In Direct TV - HELP ! ! !

    Ok. Tried cold boot - actually disconnected power overnight and problem is no better, worse actually I think. Am ALREADY using RF for remote. Unit is BLACK, not silver (HR21/700). I have (or had) about 33% free space on hard drive and am in the process of deleting some of those programs...
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    Losing Faith In Direct TV - HELP ! ! !

    CORRECTION: I should have said "So, I may tell DTV that unless I'm provided with an HR24 that I will cancel with them."
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    Losing Faith In Direct TV - HELP ! ! !

    I checked and I have an HR21/700. So, how would you explain the fact that this HR21 has been working flawlessly all these years yet begin to malfunction just recently (about 2-months ago)? The woman who I spoke with at the DTV president's office (I had sent a letter to the DTV President...
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    Losing Faith In Direct TV - HELP ! ! !

    For the past 2 months or so I've had problems with very slow response time between the time I press a button on my remote until the HD-DVR actually responds. I've contacted Direct TV and told them of the problem several times, even contacting and hearing back from the Direct TV Presidents's...
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    Newbie Requesting Advice/Opinions

    Well Thanks eandras. I'll remember your advice. I was hoping there were more knowledgeable and/or helpful readers here but was mistaken.
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    Newbie Requesting Advice/Opinions

    Early in 2007 I ordered Dish Satellite TV service online and specifically requested an HD DVR. Installer No. 1 showed up with a basic receiver and installed it before I realized it was not what I ordered. That installer also spliced into my OTA cable on the roof (I have had a good OTA antenna...
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    Howdy from Texas

    I spend most of my time in Houston, my main home. Also spend some time in a small beach house down on the Texas Red Neck Reviera (Sargent Beach, down the coast from Freeport) in warmer weather.