Recent content by underscore

I originally enrolled in paperless billing to get the credit from the tart. I have not changed that. Also, I only originally signed up for the protection plan at the suggestion of a DTV rep when I called to have them come out after my roof was redone. They waived the normal fee for having...

We heard your feedback and have added several great new improvements to the DIRECTV PROTECTION PLAN as a result, including an equipment upgrade every two years at no additional cost beyond the monthly charge. (Offer requires a renewed 24-month agreement.)* Effective May 16, 2013, the DIRECTV...

I've been on vacation and didn't even realize this was going on. I came here to see why I had 8000 channels suddenly appearing in my favorite list. Too bad it's just Encore. There's never anything good on any of their channels

I've been experiencing degraded picture quality on many channels since the spring. There's a tree slowly growing into the line of site of the dish, but it doesn't quite seem like it'd be having an affect on signal yet. But maybe it is. The dish still looks aligned with the numbers is should...

One point of clarity...I posted it was a HR20...it's an H20. Also it appears the microwave oven also affects the receiver as well. Both the microwave and receiver have been in the same place for about 2 years. The other receiver (HR22) is even closer to the microwave with no problems.

I went to replace the BBC, and no sooner than I plugged in the other BBC, the receiver got a signal. Strange thing is, I plugged the old BBC back in and it still worked. So, I still don't know if it's the BBC or receiver. Has to be one of the two though. I ordered a couple new BBCs from...

We have a 3.5 year old HR20-100 in the bedroom that only gets used at night. A couple nights ago, it was stuck on the infamous 771 error for all channels (note we've had no trouble with other receivers in the house). A red button reboot cleared it up and all was fine. This happened again the...

It was as simple as this...got the discount, thanks. Though while asking about the whole room DVR service, I was disappointed it'd cost $200 to upgrade to it, even though my receivers themselves are adequate. Oh well, that'll be something for another day.

Wouldn't the signal loss at this point by solely based on the cabling, not the signal itself?

Actually, when she told me the only thing she had was a "$5 off for 3 months with the base package, did I want to switch to that?" (uh, no), I said I was thinking of switching to FIOS (which I am, since I'm getting their phone/internet, but really have no interest in making the switch to their...

Does anyone know if existing customers can still get the discount? I just called to get it, and the CS rep basically blew me off.

However, having the reauthorization signal sent did solve the problem

Did the red button reset, no luck. Still the same symptoms. I'll have to call tomorrow.

Strange behavior tonight...HR22 ESPN/ESPN2 both showing 721 Channel Not Purchased. Other ESPN stations are fine. TNTHD has Univision on it.

I'm getting the "1000 DTV not currently available" error for 1000 and 1100. A receiver reset (via the system setup screen) didn't clear it up. I confirmed via the receiver that the wireless connection was working, too.