Search results for query: *

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    Audio dropouts chan 72-79

    Not a signal strength problem - all in the high 90's - all sats. And no I don't think its the HDMI, no problem with locals. Also I can clear the problem from the channel I'm watching by checking signal strength!!!!!!!. I'm getting a replacement DVR, I hope that will fix it, but I'm wondering if...
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    Audio dropouts chan 72-79

    I have been experiencing audio dropouts and pixelation on HD channels 72-79 which started around July 20. I have a year old MITS 65" DLP connected through HDMI. In some time periods all channels will be generally free with only occasional breakups. At other times, select channels will be really...
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    Shaddy Installers.

    I'm looking forward to FIOS too, but we'll never get it, the local cable co has a lock on the phone, DSL and cable service, no competition.
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    Shaddy Installers.

    ...can't be sure till you get up there with a dish and even asked "why didn't someone think of this?" I am entirely unimpressed by Mastec and D* handling of the matter is mind boggling. What really pisses me off is that after each visit, I'll get a phone survey from some outfit from India...
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    Shaddy Installers.

    So I finally paid $50 for a local company to come out and do a site survey. He confirmed the location that the last installer from D* gave me but I didn't get a feeling that they would trench and bury cable and go under my sidewalk. One benefit, which was due to my asking, of the survey was that...
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    Shaddy Installers.

    I had no reason not to call D* when I upgraded to HD. I had their SD dish for 8 years, it worked great, no problems. I did check with E* first because of their expanded HD service but their installer told me right off that my location would not work. So back to D* and why would I not believe...
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    Shaddy Installers.

    ...my problem addressed because the service call didn't fit the pay. I would have preferred learning at the outset what it would cost and paid it if D* didn't want to. Why can't they see that I could be their customer for the next 20 years? Pay scales are mind boggling. Piddling $15-$17 for a...
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    Shaddy Installers.

    ...he was 'coming back the next day'. The one who came last was quitting the next week for all the reasons you quote. It is shortsighted policy by D*, they should pay for retention of the customer. Everything you say dishcomm, makes me think, I ought to cancel my 5th service call and contact...
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    Shaddy Installers.

    ...had a procession of installers too who, all of them so far would not do the needful: site survey and relocate the dish. I was actually told by a D* rep that they got paid only $15 (is that possible?) for an instal, so I can see why the 3 that came out to fix things left without doing so. I'm...
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    Recom. installer to fix D* installation

    ...the cable first before burying it. I didn't think of that. Well I had an appt. with an installer that I contacted, but I canceled it after calling D* ONE more time and being assured that they would send someone who had the equipment to do the job. I will probably have to pay something but I...
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    Recom. installer to fix D* installation

    Joe: Looks like running the cable around my driveway to avoid having to go under it will bring my cable length to a little over 125 ft. (This route would require only going under a 4' sidewalk). Is this OK?
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    Recom. installer to fix D* installation

    Thanks again for all the info, this is a very helpful forum! The D* installer that came last week said the regulation pole (7 feet?) mounted in the ground would work from a spot out in the yard, about 50 ft away, diagonally, from the current position. From this spot the pole could probably even...
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    Recom. installer to fix D* installation

    Claude, you wrote: "#3 Properly seal all the holes from where the Dish was mounted before". I have my old bracket (from my SD instal 8 yrs ago) still screwed in to the roof. The installer said they don't take it out to prevent leakage problems. Is he right or was he supposed to remove and seal it?
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    Recom. installer to fix D* installation

    ...to run cable under my sidewalk and I didn't want the cable lying on top of the concrete. So back to trying to find someone who would. Do you guys know if there are D* authorized installers who will do this? If I can find someone, will D* support it in the future if it's custom installed?
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    Finally found a great installer

    ...when the leaves bloomed (my instal was in Jan of this year during the winter). Did you contract separately to get this done or is this a D* follow up? I have had 2 visits after the original instal and they are yet to look for another spot. One thing I noticed on all of these visits is that no...
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    Recom. installer to fix D* installation

    One more question. Which horn or housing contains which sat? Let's say I'm standing behind the slimline. It has 3 LNB housings, one in the middle of the dish and the other 2 to the east. What does each housing receive starting at the middle one and working towards the left? Thanks.
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    Recom. installer to fix D* installation

    ...going to get a little educated about this, I've ordered a compass. Yes I wish someone like Joe had come out the first time. I did call a local E* dealer, not the parent company, before I called D* (I had been a D* customer for 8 years). Would you know there is an ethical E* installer in...
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    Recom. installer to fix D* installation

    Joe: what did you mean by 'basic'. The problem is that I now do not know for sure which tree, since one installer contradicted the other. Why does D* keep assuring me that they will find a solution and why do they keep sending techs out there without a mandate to fix the problem or even an audit...
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    Recom. installer to fix D* installation

    Could someone recommend a contractor who knows where the D* sat's are and where the new ones are going to be, who will go the extra mile,do a site survey to give me a better location to get all satellites (I currently have lost 119 after the leaves came out in March) and then do what is needed...
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    Having a hard time still with 119.

    ...I feel the instal company doesn't want to do anything custom, because they have to eat the cost because they screwed up in the first place and D* probably pays them next to nothing. I think we can move towards the west and find a place, but it would have to come off the roof on to a pole. I...
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    Having a hard time still with 119.

    Raoul: thanks for the reply. I believe my first dish was the 2 LNB. I'm not sure but it was installed 8 years ago back in the USSB days. What puzzles me is that the leaves were just starting to come in on this tree, there were lots of gaps in between. Can a few leaves block the signal completely...
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    Having a hard time still with 119.

    If I could join this discussion and get some answers/comments, I would greatly appreciate it. I had the 5 LNB slimline installed by D* in Jan as an upgrade to HD from my SD installation that I had for several years with no problems. I was assured that I would have no problems with tree blockage...
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    2 Dishes for E*, only 1 for D*

    I have Directv, thinking of going to DIsh for my upgrade to HD, but it looks like that wil require another dish on my roof (for non-HD content- sorry don't know my dish models), some distance from my current one and I guess cable strung across the roof. My current dish position will be used for...
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    5 LNB Sat positioning

    I have had mine for 8+ yrs, dual LNB. THe rep at DTV said that I would be using the same positioning but after that remark about only one sat. I did not know whether I should believe it. Does the 5 LNB require any special attention in securing to the roof ?Thanks.
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    5 LNB Sat positioning

    ...only have 1 satellite, but they have 5 little 'thingies' sticking out from them - this is the honest truth. I'm thinking of switching to Dish on my roof for non-HDm, but it would require a second dish some distance from my current position with the D* dish and I'm not sure I like this config.