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  • HAPPY NEW YEAR! EXCITING CHANGES COMING IN 2026!
    Thank you for a great 2025 and we are so looking forward to 2026!
    PLEASE CLICK HERE to find out about some of our plans for 2026 including our BRAND NEW NAME we will be moving to in 2026! Exciting times are ahead!
    Happy New Year from your friends here at SatelliteGuys.US!
  1. dsprague2

    TDS Truth

    I wanted to let everyone know who is using or has TDS that upper management is requiring employees in sales and customer service to deceive you. Their technical support and financial services is not within TDS anymore, they are outsourced to Xerox and the call center is in Jamaica. Upper...
  2. dsprague2

    HR24-500 DECA and MRV Issues

    I have 2 HR24-400 DVRs and had it installed on Tuesday.... I had deca installed at the 8-way SWiM splitter and connected to my cisco 2700 series switch... These issues happen on both receivers, both also have software 0xE003 The DVRs see eachother and get assigned a IP address by my...
  3. dsprague2

    Frustrating Order Experience

    I called to order service this past Wednesday, the lady on the phone said to me that she could get me 2 HD-DVRs for free with the Ultimate Package. She set me up with the Ultimate Package and free HD for life and 2 HD-DVRs. She then transferred me to another rep who she said would complete...
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