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Step 1: Post the bug on this site's Hopper Zone forum, and ask for help (no need to bother tech support, if it's not a real bug, or if there's already a workaround for it). Step 2: If no fix is available, go to Dish's chat support page ( DISH Customer Care & Service | DISH Support Live Chat )...

They just installed the Hopper yesterday (including WiFi). But today, I woke up to this WiFi problem: I tried resetting everything, reconnecting the WiFI USB, even unplugging the Hopper itself: nothing helped. It couldn't even find any WiFi networks (even though there are dozens in my...

1) Is the Hopper WiFi-capable, or do I need a "Hopper Internet Connector", WiFi USB adaptor (to plug into the back of the Hopper), or both? 2) Will the installer likely bring everything needed to complete a WiFi install, or do I need to send a note to Dish before my upcoming install date? 3)...

Since there seems to be litany of complaints, over an ever-growing list of Hopper bugs, should I wait a few weeks (or months) before I get the Hopper? In the past, how quickly has Dish issued OTA updates, to fix software bugs in past products? Since there is no trial-period, and cancellation...

If Hopper allocates 500 GB, for a user's recording space, and advertises 250 hours of HD recording, if I connect an external hard drive, are the following assumptions correct? 500 GB drive = 250 additional hrs (500 hrs total) of HD recording time? 1 TB drive = 500 additional hrs (750 hrs total)...

If we already have 2 cables, coming into our living room, from the outside satellite dish. They're connected to a non-HD DirectTV satellite. 1) Can the Hopper reuse these same cables? Or, at least, can the installation person yank out the old cables and fit the Hopper's cables through the same...

Hi Folks: I want to record 2 back-to-back (PTAT) shows on NBC, and 2 back-to-back (non-PTAT) shows on Comedy Central, with 3-minute padding at the end of each show, during the same time slots. How will the Hopper would handle the following scenario?: Comedy Central The Daily...