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We recorded (downloaded an on-demand show actually) using our main hopper. On the hopper, playback is fine. On the joey, there is no sound. Other DVR shows have sound, but this show, every episode, does not. We have plugged the Joey into another TV with the same result, so it's not the TV. Are...

Was trying to organize my recorded programs and was hoping to create folders. I've been to the dish site which says click this and that, but when I get to the appropriate place there is no "create folder" option and there is also, no "move" to folder options. The worst thing is now my programs...

We just got the Hopper and am experimenting with the features. We have Hughesnet but still wanted to try a VOD from a pay channel to see how fast it would eat the bandwidth. I was planning on stopping it and deleting after a few minutes after gauging the rate. I don't see a button to cancel...

Our old dvr was crashing so made the move to the Hopper with a Joey. The tech is saying it has to be connected to internet. We are on Hughes Net and can't waste our usage. We don't watch movies on demand or online. Will this be an issue with normal viewing?

We have been out of contract for quite a few years. We are very rural and have hughesnet for our internet service, so other tv watching options are not available. We also live in a white hole for cell phone service although lately my husbands data on his Verizon phone has been giving us some...

Got promotional material in the mail from Directv and was comparing our service with our current Dish package. We have everything with Dish, but are wanting to upgrade to either the Hopper or Genie, whichever one is better and cost less. Our dilemma is that we have a lot of stuff on our external...