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so they contacted me about two weeks ago but i have never heard back...

I allready did that. Updated with new firmware as well. But i dont think that is the problem as it works fine with the 811 turned off or turned on with sat in unhooked. -b

What about the fact the problem is eliminated when I unhook the sat cables from the 811? This is consistant with two different 811 recievers at my home. And the fact that the problem persists with two different 811s?

I dont believe that is the problem. I have not had an issue with programming the Pronto to control the 811. That works fine. The problem is that the 811 itself is somehow interfering with the functionality of the rest of the pronto rf remote system. When the 811 is powered on and hooked up...

See my response prior to this one for the make and model of the pronto. I did some additional trouble-shooting by testing my second 811 and here is what i found. When the 811s are powered on but not hooked up the the rf remote system worked fine. So, I then started unhooking the...

pronto pro ng 7000 with RFX6000 extender. Setup uses 811 IR Blaster. I tried removing the RF unites IR blaster but to no avail. The 7000 has latest firmware upate. Like I stated before...problem started right after the 811 was updated. Problem does not exist when the 811 is powered...

Remote: Pronto Pro NG 7000 RF transmitter: Pronto RF Extender RFX6000 I tried removing the Extender eye fromthe 811 but to no effect. RF system so far only works when 811 is powered down. Need any other information? -b

yes..both p281

thanks jason I hear ya on the dish comment. I will wait your email. In the meantime, I have a second 811 that is in another room that I will switch with the curren one and see what happens. Again, thanks for the help. bob

please forward on my post to whomever you like. I talked to a dish tech (no help). My thought was to resinstall the previous firmware edition prior to the latest upgrade. I would be more than happy for you to walk me through a memory dump. It is strange..i agree. But, I am sure...

you guys are gonna love this The latest update has caused my 811 to interfere with my Pronto RF remote system in some way. Since the new software (on the 15th) update for my HD811 the 811 seems to be outputting a signal that is interfering with my pronto pro ng 7000 rf reciever. When...

RF interference problems since latest update hey Scott. ANy help on the following would be great. Since the new software (on the 15th) update for my HD811 the 811 seems to be outputting a signal that is interfering with my pronto pro ng 7000 RF reciever. When the 811 is powered down the...

Help. Since the new software (on the 15th) update for my HD811 the 811 seems to be outputting a signal that is interfering with my pronto pro ng 7000 rf reciever. When the 811 is powered down the problem goes away. Worked fine prior to the update. I have changed rf channels several time on...

Help. Since the new software (on the 15th) update for my HD811 the 811 seems to be outputting a signal that is interfering with my pronto pro ng 7000 rf reciever. When 811 is powered down the problem goes away. Worked fine prior to the update. I have changed rf channels several time on the...