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  1. S

    Need Tech to re-combine my house Account(s)

    Back in the day, when multipl lines were needed for HD DVR's (think 921's) we had to set up the house with multiple accounts (couldn't get new wire from one end to the other- big/old house). Now with the new system, we can use the existing cabeling.. Everytime I call in to get a tech visit, the...
  2. S

    Dish's non-customer help- too many Hoppers

    So I have a customer with three hoppers (1 owned- 2 leased) and 4 joeys. After a remodel on the house, we no longer need the joeys, but want to swap to wireless joeys in two areas (contractors forgot to run cable). Dish says they can't "upgrade" to the wireless joeys as there are too many...