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We're currently considering switching from DTV taking advantage of the current 'Price Lock' offer. I had some questions that needed clarification. Is the DVR that is included with this offer the Hopper with Sling? Is it correct that I can provide my own receiver for a second TV and avoid the...

As Stonecold suggested, I sent off an email to Ellen Filipiak explaining my conversation with the phone sales rep. Today I received a call from a Customer Care Advocate ( I think that was her title) wanting to review the information in the email. She was very nice but basically said she...

I'm back after a few days of dealing with a computer prob. Thanks 'Stonecold' for the address, I will send off an email detailing my conversation with the the person I spoke to making the sale. I'm somewhat surprised there is no annual payment discount (as there is with Dish) since I think it...

We had a new install about 2 weeks ago and they installed a HR22. So don't count on a 24.

I do have the woman's name, and the date and approx time I spoke with her. I also have the toll free number I used (don't know if different #'s go to different call centers) I wasn't given a number or ID so who knows--maybe the name was a lie too. The amount she quoted me for the first year...

Guess I'm posting this as a warning to others who may be contemplating ordering DTV. I posted earlier about the CSR who said I would get the fee for the DVR service would be waived for the length of the contract as well as a 20-25% discount for paying annually. Based on the price that I was...

Thanks for the warm welcome. Guess we'll have to see how this plays out. Install is tomorrow. We've had Dish for years, but when they wanted over $250 to 'upgrade' to their HD for Life, I started looking around and found the DTV deal so I thought I'd give it a try. Gonna have to learn all the...

I called today to see about ordering DirecTV to take advantage of the HD for life as well as the other discounts for 24 months. A friend had told us how great it was to have a DVR so I asked about that equipment. The CSR I spoke with said she would waive the $7 monthly fee so I chose the HD...

Not exactly denied. I pay annually and also received the message in my account that I didn't have a base package that qualified so I called a CSR. She said I could get the HD for life by doing either the $99 fee or the auto-pay/paperless billing 24 month commitment. I specifically questioned...