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dish uses a ranking system for their customers referred to as "star status". there is a scale of 1-5 stars. a 1star customer is one who is late on payments and usually has previous non-pays. also, all pay in advance customers (flex, flex24, or dhaTOO) will automatically always be a 1 star...

ok i have worked for directv for several years, and left them to work for dish. they both have call centers in tulsa. well, dish just seems to be losing base with the customers interest. it really seemed to irk me about a year ago when they started the plat free promotion. we were instructed...