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Standard Customer Service line is open 24/7, but there are some technical lines and retention lines that are not. And those lines will keep you on hold for a lengthy period of time before a recording comes on telling you to leave a message and someone will call you back. Been through that a...

It might serve you better to go UP rather than OUT from the house. A antenna tower only has to be high enough to get an angle where the dish can see over the top of the trees (you should clear a few trees within the line of sight which would greatly reduce the height of the tower). The shorter...

Whatever you do, steer clear of Bruister & Associates (they cover MS, AL, parts of TN, GA & northwest FL), unless you want to drive their company vans filled with cheap Chinese tools, get paid only $10 to start (top out at $15) and like insurance that will cost you 5 times more to use than any...

Pretty sure DTV LA uses the round dish as that is what I saw mounted on several houses and apartments last time I was visiting the in-laws down in Bogotá Colombia.

According to the NOAA, Ernesto has now been downgraded to a tropical storm and is now projected to hit the upper Keys and Miami then skirt up the east coast of FL.

I think you'll dodge this bullet, but I'm not to sure about those on Florida's west coast. From the progected tracking info out today it looks like they will be the ones in Ernesto's path.

Aw come on J, the killer bee isn't that scary. I could go back to the Gold Hat pic (the guy from the movie "Treasure of the Sierra Madre" who say's "badges, we don't need no stinking badges!")

I pretty sure they will have a plan, whether or not the plan involves having the customers bend over and grab their ankles or not we will just have to wait and see.

You are most welcome, I just wished I could have helped you more. As for your neighbor who got fined by the HOA, I'm sure that if he (or anyone) fought it and took the HOA to court the fine would be ruled unenforceable. The mere fact that two trees fell on the home and that three others were in...

If the 61.5 is blocked and the 129 is iffy then you aren't gaining anything by installing the AT9 dish. The thing that you should concentrate on is battling your HOA to be able to cut out (or at least top) some of the tall trees around your home. Use the reccent hurricanes as a reason. Find some...

Just my two cents, I'd run a minimum of two lines to each outlet (one for sat one for OTA or to use a scondary DVR line). I'd rung a minimum of six lines (seven or even eight might be better) from the dish mounting point to the junction under the stairs (four for the AT9 dish, one for the OTA...

It would qualify you as a new customer and might get you a special deal, but when the installer shows up you'll run into the same problems, one look and they will go, "hmm, no line of sight here" then split for their next job. Wow that looks like a hair pickle of a job with all those trees...

The HSP is as close to a DTV company installer as you can get. They are the first line install company. The MSP is the local retailer. Problem with Igator's install is that the HSP will do the pole mount and trenching for free if they ever get off their butts and do the job they said they would...

How about the killerbee? Is that better?

How about the new avatar? I went from "Goldhat" on crack to "Gold Tooth" on crack (from the Alabama Leprechan story that ran on a Mobile tv station a few month ago, http://www.youtube.com/watch?v=bcGl1P92IT4). "Who all seen't the leprechan say, YEAH!"

How am I completely out of line here? I am going off the information you provde, if I am working off of bad information it is because you supplied bad information. Maybe it's because you didn't explain things better up front or your choice of words that your posts come off as you whining about...

What crawled up my butt? Your constant whining and then claiming you have not been whining about anything. Go back and read the thread, you whine and someone says something about your whining then you say "I'm not whining, but...". If you weren't b!tching then what was you reason for posting...

Who mounted the AT9 dish on the roof in the first place? You call the installer out to fix your mess then gripe because he didn't relocate the dish while you were not there, now you gripe because he gave you the support your dish was missing and anchored the dish the way it was supposed to be...

Avatar is the guy from the movie "The Treasure of the Sierra Madre" who, in the movie say's, "badges, we don't need no stinking badges!" If the ceiling height is a standard 8 foot (even if it's a tray ceiling as long as the walls are 8 foot) and there are no firebreaks in the wall this sould...

Inside or outside wall? Insulated or open? Is there an electrical outlet near where you want the coax run?

Do the mover's connect through DTV. I say that because you said your new location is a rental. If it is an apartment the install may not go in for any number of reasons (i.e., access on wrong side of building, landlord restrictions, trees or internal wiring may not be suitable for DTV use) and...

I think you have it backwards, the piece rate techs get paid by the job and would not get paid anything for their time and expense driving too and from the customer's house unless he does some work, so he would be more likely to do the job. If anything he would try to align the dish as best as...

I don't know of too many HSP's that don't have someone doing installs, upgrades or sercive calls 7 days a week these days. Heck they will even come out on almost any holiday (except maybe Thanksgiving & Christmas day). When I was a an HSP tech we worked six days a week with some techs' rotations...

igator, I don't think your an a-hole, I think you are just a customer who wanted HD but ran into a bunch of roadblocks and bad situations through no fault of your own. i can tell you that if it were me that fell through the ceiling, number one you'd have a damn BIG hole, because I am not a small...