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We are here to help you. Are you wanting to setup an upgrade?

If you would like me to send an authorization message to the receiver feel free to PM me your account.

I would be happy to review your account in this situation. Please feel free to send me a PM.

Please PM me your account info. It sounds like it could be an issue with the LNBF.

You are only losing signal in the day time? Is it happening around the same time everyday?

It sounds like you may need a replacement. Feel free to send me a PM and can start that process.

Yes, I want you to unplug the receiver (ViP722) from the power for 15 seconds. I also want you to reset/reboot your iPad by holding down the power and home buttons until it does so.

Please go ahead and reset your device and the receiver.

Did you run the test on Speedtest.net? Please provide me the results. Is there anything else on your network using up bandwidth? Have you reset your device?

You can do "High Quality (HQ)" on a tablet. The stated minimum needed is 500 kbps upload for that. If you just have the minimum you will most likely encounter the picture freezing.

It seems very odd for the upload speed to be higher than the download speed. If you did run the test on speedtest.net please run it again it sounds like there was an error. Are you logging into your WiFi network?

Something I would recommend also is try to avoid EHDs with a sleep mode, if you are going to use it a lot. In most cases the receivers don't wake them up.

It looks like a deleted my post too soon. When using an external hard drive with a ViP 612, 622, 722, 722k, 922, or Hopper(with Sling), the drive should be no smaller than 50 GB and no larger than 2 TB. The external hard drive must have its own power supply, support USB 2.0. Must not use flash...

Are you trying to stream content on the DVR itself or Sling content to a device? What is your home upload and download speeds? You can get that info by running a test on speedtest.net

I would be happy to assist you. Could you send me a PM with your info please?

We were asked to chime in on this thread. MSNBC (HD) is now a part of the AT120(HD) and Dish America.

There are 2 options for those that do not want to have a contract. 1. FlexTV. FlexTV has a $199 activation fee. Receivers have to be purchased $49-$349 and dish/retailer installed 2. Activation. Activation has a $0 activation fee. You must own your receivers and dish will not do the install...

Thank you for pointing that out. I did see it. I may have worded may question poorly. I saw that he had posted that the other day. I wanted to know if he tried changing the address on the 722 remote also. My original intent was for him to change the address on the 722 remote.

The HD Science channel is on satellites 129 and 72.7. It is not available in the HD AT200 AK/HI package.

Did you change the address for the 722 remote?

Please see this link for the steps to change the remote address. http://www.mydish.com/support/change-remote-address?WT.svl=contentArea

Try setting the 722 remote address to something like 15 and let me know if that fixes the issue.

If you would like for me look into your upgrade options for feel free to send me a PM.

Please press Menu, Settings, Network Setup, Broadband, Wireless Setup then provide me the signal strength. What is the model of the Linksys gaming adapter?

Did this ever compleat the the process? If it did are you getting a different error message?