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Thanks for suggestion, I will try them after Direct tells me no again. In your experience do they always charge the activation cost? Also, since I would be purchasing outright, does this mean they would set it up in the account so I don't pay the monthly leasing charge for at least the new...

OK so I should call for tech help a couple times and explain my situation, and if not I guess I then have the option to buy from Solid Signal, which was shared earlier in the thread.

I'm a big sports guy, so I would say yes, though I have space on my other DVRs.

Which number or area did you finally get a rep to cave? Was it Customer Loyalty and I simply haven't yet scored one that can get me a new HR24 to replace my HR20?

I'm not familiar with this but could try this on one of my still working, but becoming a bit squirrely HR24's. Does CLEARMYBOX act as a factory reset to the unit?

I've tried 3 diff calls to loyalty dept in last 2 months. Without me asking they keep reducing the bill but repeatedly said they can do nothing about replacing my equipment with other HD-DVRs. I found an old timer there from the early Direct days and she said AT&T doesn't even give them a way...

My old HR20 unit literally won't even turn on anymore. No lights no nothing, you can kind of hear the fan clicking to prove it's plugged in and that's it. It was doomsday for months. After a normal reboot it'd die and go to a DOS-like looking screen of (I think) orange font. It would say it...

Hello fellas, long time occasional lurker on here and I need an assist. I've had DirecTV since BTN launched (so damn, like 15 years!) Anyway, my original HD-DVR (it was an HR20-700) died a slow death a couple months ago and I cannot find anyone at Direct who will send me a replacement even...

I just called and asked what I could pay to get the stand-alone redzone channel 703 in HD and they said it couldn't be separated from the NFLST bundle (as I expected them to say.) I've never missed a payment and also have almost always had the sportspack. My package for all 5 years I've been a...

I checked my account online and they've credited $20. So I guess it computes out. We'll see what happens next month and if they try again to bill me $20 for the advanced receiver on top of what is now $86.99 for PLUS HD DVR montly. What does MRV mean?

Gman110, that is unbelievably ridiculous. My guess is you just need to talk to a couple more retention agents until you get one that's not a fool. When they'll offer you $500 for keeping them when you move makes even a dumber stance from them.

Thank you for the link to that thread. I glanced through all of the changes mentioned. But for me, here is the key: I have HD-DVR which included HD and DVR service in the total package price, hence any new fee for DVR service is new fee. Plus it says this: Applies to accounts created...

On their most recent bill (statement date 3/28/12), has anyone else been stuck with some puzzling new "advanced Receiver Monthly" charge of $20/mo? I'm on hold for the 4th time now during this call with one of their reps (clicking over 30 mins now of time I've had with this rep) trying to...

and Jimbo, it's official, you kick major ass. I get several cool channels I didn't bother with before since I had to flip OTA inputs, couldn't DVR, and it was only on our upstairs TV we don't use as much. Now I can simply record something upstairs, OTA, and then review it with whole-home-DVR...

Yep, I noticed that as well for Bones. Also Family Guy that was new tonight will be on Cartoon Network - 296 (technically adult swim) on 4/9 somewhere in the 11 ET timeframe I believe.

Jimbo we are loading. If this works you will have made my day. And just think I wanted to boot my HR-20 when I got a newer, better one when I re-upped 18-ish months ago (HR24-500). I mean the old one had like a quarter of the storage space.

It is an old HR-20. I'll give it a shot and report back. Do I go throug ha diff input?

I'm as un-tech as it gets. I didn't realize I could hook up the over the air through the direct receiver and DVR. I'll try and figure that out tonight. Any trick s to it? Or is it as simple as hooking up to the receiver and the OTA overides my lack of my local feed? I'd always jsut had the...

Hey fellas, I'm in Indy and after all signs pointed to a deal getting done (as generally happens with Direct), apparently Tribune pulled the rug out from under Direct so we can keep our local Fox. Anyway, do you guys have suggestions on websites we can go to for watching shows like Bones...

Good to hear it isn't a long-term prob. The d/l was at 6:16 this morning and when I was viewing it was 2.5 hours later. I rebooted all my receivers and headed to work with the hope all will be good again when I returned home. Sounds like that's the case. Figured I'd start a topic anyway to...

This morning we had the new "improved" HD-programming guide. I have HR-24 DVRs, a look-laike that just HD with no DVR. And there are now multiple issues with our DVR-recording list and searching for shows. Has anyone else had these issues? How long does it take Direct to correct them...