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  1. John Campbell

    Netflix keeps reverting back to HD

    I have a 4K TV on my Hopper3 and it works well, but it seems to daily revert back to only having HD available. I'm not sure the pattern yet. The only way, it seems, to get Ultra 4K access back is restart the Hopper. Leaving the Netflix App or restarting the app and coming back in does not...
  2. John Campbell

    Updating remote message

    I keep getting a code 498 message that says: Updating Remote. Please wait, or press any button to cancel. It stays on screen for a long time, so I I'm not sure it's actually updating anything. Anyone else had this? What is it updating and how long should it take? With the remote issues...
  3. John Campbell

    Hopper 3 remote and soundbars

    I just got the Hopper 3 installed today. The tech programmed my remote for both my TV and Soundbar. But the setting to use the "Volume & Mute Buttons" to control the AUX device "saves", but resets immediately when I leave the menu to "Control TV's Volume." He could not figure out why and had...