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  • WELCOME TO THE NEW SERVER!

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    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

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    HR24 & the loss of channel logos

    Thanks for not forgetting this thread, y'all. I did. Just happen to be browsing on SG this morning and I noticed. The HR24 is a TV my wife watches 90% of the time so I had no idea the logos were back. Turned it on this morning and randomly checked several channels and they are most certainly...
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    Graphics missing

    Correct! I had to do a double red button reset a few months ago on my HR24 and my logos disappeared and haven't been added back. :(
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    Graphics missing

    My HR24's have been affected, but not my HR54, FWIW.
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    Why do DVR download recordings expire?

    Well, as expected, the Yellowstone episodes I downloaded earlier were deleted. So tagging the "Keep Until I Delete" designation does nothing. Also now, the only episode available for download is Episode 1 of Season 3 and that's in HD. Nothing is available to download in 4K. This...
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    Why do DVR download recordings expire?

    I was surprised too. When I was trying to rerecord those episodes that the heavy rainstorm messed up, I went to "other showings" and no broadcast options on channel 241 were available, but they were available on 1241 for HD download and 1104 for the 4K download. The 4K versions were gorgeous...
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    Why do DVR download recordings expire?

    Yesterday I was trying to record (not download) all of the season 2 episodes for Yellowstone in anticipation of the beginning of season 3. It's the rainy season here in SW Florida so two episodes didn't record due to the afternoon thunderstorms. I was pleasantly surprised that these episodes...
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    HR24 & the loss of channel logos

    Yes, it is. Almost two months later, sill no logos. I get that logos aren't a big deal, but the lack of logos makes the user think "Is there something wrong with my box?" because of the odd way the four letter channle abbreviation gets truncated in the banner display.
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    HR24 & the loss of channel logos

    I suspect you might be right, Sam. When I saw your post, I went to the Red H firmware watcher website and noticed that the HR24's are not even on their list. There are much older DVR models on that list too. Strange.
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    HR24 & the loss of channel logos

    Thanks. I've tried both of the remedies you suggested and am still waiting. Hopefully they'll appear. I did refresh via the website first and waited a few days. When that didn't work I did the red button double reset, so we'll see.
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    HR24 & the loss of channel logos

    I've got an HR24 that was acting sluggish and so I did the CLEARMYBOX trick. Ever since, the channel logos are gone. I realize this is normal and supposedly in a few days they come back. Well, I waited a week and nothing came back. Did a reset of the box at that time and now that's it's a...
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    HR23 losing Whole Home MVR & Internet connection

    An HR24-500 arrived tonight via UPS in good condition. After calling DirecTV to activate, I got it up and running but I couldn't connect it to the internet nor the other DVR's in the house. I initiated a software update and after the download and reboot, it connected perfectly. I don't have...
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    Free NFL/ST?

    I never got the email, but I called the Loyalty Dept a few weeks ago to see if they could discount my monthly bill given the economic lockdown and when they couldn't help me, they transferred me to the VIP Department with thet understanding that they would put my account in a "pending...
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    HR23 losing Whole Home MVR & Internet connection

    I called and spoke with the loyalty department. They're sending me a new (refurbished) DVR, most likely an HR24. Should be here by Wednesday. The protection plan makes this sorta thing easy. They never said anything about returning the HR23 nor the card in it. Maybe those instruction come...
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    HR23 losing Whole Home MVR & Internet connection

    Yes, the HR23 does need the DCA, but the HR24 does not so disregard what I said about the gaming adapter. I forgot that's connected to something else. I'll call. Thanks.
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    HR23 losing Whole Home MVR & Internet connection

    This is from a Solid Signal pdf, but it accurately illustrates what the set up is on my HR23. Again, my HR54 and HR24 can see each others' playlists just fine and both can connect to the internet, but the HR23 cannot consistently do either. The only way I can get the HR23 to temporarily...
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    HR23 losing Whole Home MVR & Internet connection

    My 54 is connected wirelessly to my home wi-fi. What am I missing? Grateful for your help.
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    HR23 losing Whole Home MVR & Internet connection

    Ok, that would be news to me. I've had my HR54 for years and it's always been my understanding that the HR23 and HR24 needed an external device that allowed it to connect to the internet and the other DVRs. I even have a third party wireless gaming adapter connected to my HR24 to allow those...
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    HR23 losing Whole Home MVR & Internet connection

    For the past month, my HR23 was occasionally losing it's ability to access the other DVRs in our home as well as losing it's ability to connect to the internet. Now, it loses these capabilities continually. Everything else seems to work well for a box that's really old. Fiddling around with...
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    4K Install: Should I be concerned?

    Thank ya'll. That's helpful.
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    4K Install: Should I be concerned?

    On Friday, I had a 4K mini client added to the location where my HR-54 sits. I requested the install be done this way and I know it resulted in a $7 a month charge, but I have my reasons. The installer split the cable that was running to my HR-54 into two cable runs, one of which went back to...
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    Anyone else able to get NFL ST Max for Free for 2019?

    I won't go into all the details, but through multiple phone calls I did get to the VIP Dept. My first time to do so. The net effect was Regular Sunday Ticket for $140 and a $200 Visa gift card on top of that. No change to my package, no change to current discounts, no contract. The person in...
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    New OTA adapter

    No, in both cases where my channels were dropped locally, they were just dropped. No negotiations or anything like the Nextstar stuff going on now. DirecTV just decided to no longer carry those two locals. One was a religious channel and the other was the CW Network channel. So in providing...
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    New OTA adapter

    On Friday, I made three different calls to DirecTV (for the fifth, sixth & seventh time) to request again a LCC. Over a year ago, one of may locals was dropped, then a few months ago, another one was dropped. So with all the Nextstar talk, I thought I'd give it another shot. Spoke with a...
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    New OTA adapter

    jamieh1, I'm really happy for you, but for the fifth or six time, I was not so fortunate on my end. I just called and spoke with the Retention Dept who transferred me to Tech Support. She saw the notes on my account and I re-explained to her about DirecTV dropping two local channels from my...
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    New OTA adapter

    That's interesting, but there are currently four stations listed on directvpromise.com, and when I clicked on mine, the message is very different from the other three. For those other stations, the statement begins with "We want to get (station call letters) back into your local lineup as soon...
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