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  • Users: daverp
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  1. D

    Replacing a defective receiver restarts your two year commitment?

    Canceled DirecTV last month after switching to Uverse and just got a $360 charge on my credit card. On hold now for a supervisor but the rep is telling that replacing my defective receiver in January restarted my two year commitment. He says “that’s how it works, any receiver change, add...
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    What BS!

    Called DirecTv to inquire about replacing my SD DVR with a HD Receiver (non DVR). They quote a price of $99.99 plus $20 shipping. But they are willing to give me $50.00 off. But the lady then tells me this is an "advanced receiver" and will extend my contract by two years. I have been...
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    DVR Locks Up

    I have HR21 that is locking up every two-three days. It seems to happen overnight when the boxes is powered off. I go to turn it on the next day and the box won't power on. I must do a red button reset to get the box to power on. Any shows that should have recorded do not. Here is the...
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    Directv billing department sucks!

    I have been battling with Directv for months to get the rebates promised applied to my account. I was promised $10 off for 20 months and $10 off for 12. After several calls, I was told everything was taken care of and they would be on my September bill, only one showed up. After several...
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    new customer with two concerns

    I finally had it with Comcast today and signed up for DirecTv and have two concerns. Before agreeing, the customer service guy reassured me that I only need to run one wire to my dual tuner DVR’s not two and that I do not need a phone line as those DVR’S can check in via Ethernet. With that...
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    What do you pay?

    A response to my other thread got me thinking. What does everyone pay for their programing package and add ons? In Aurora, Il Top Package : 88.99 for Gold Plus with Two Premiums DVR: 11.99
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    Comcast, what are you doing?

    When I first got Comcast their top package had HBO, Showtime, Starz, Cinemax, and TMC. I move into a new house and their top package only has HBO, Showtime, and Starz, same price less channels. I call to make some changes today and am now told their top pack only includes two premium channels...
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    Canceling Dish Network

    Does anyone know what Dish expects you to return when you cancel? Are they just expecting the sat boxes and remotes, or do they ask for the dish, switch, and all the cables too. Thanks, Dave