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Since this community seems to know more than Dish CSRs, I figured I better ask my questions here. I got the letter to upgrade my 811 or else I'll lose HBO and Showtime HD. 1. Since I own my 811 now, will they take it from me and I'll own the new receiver? Or do I keep my 811 and they will...

P387 gave back the OTA guide info, which I was very, very happy about. No more printing the listings from TVGuide.com for my wife. This morning I got notice for another software "upgrade", and I'm afraid to do it because I don't want to lose the guide info again. Any word on what's in this update?

I just ordered a DVD recorder w/hard drive and I'm wondering if any 811 owners have problems recording shows off HBO/Cinemax/Showtime to the hard drive, and then recording the show to DVD. I was reading about copy protection flags that prevent multiple copies from being made and I'm just...

I've got two 301 receivers that I never use at the same time. Is it possible to deactivate one of them (to save the $5/month additional receiver fee) and just move the smartcard back and forth between the unit I want to use? Or would I have to physically move the active receiver between the two...

I ordered a PPV movie about two months ago, and it still hasn't shown up on my bill. I usually don't leave the 811 hooked up to my phone line, but I had it hooked up for about 5 days straight last month. Is there a trick to downloading purchases?

I got around to trying the S-Video output on my Dish 811 receiver. I'm thinking about getting a PVR and want to use this output for recordings. I have a 16:9 TV, but as I expected the S-Video output only sends a 4:3 picture. SD satellite fills the 4:3 picture entirely, and HD satellite fills the...