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Still stymied by the self-install requirement. I've connected with CSRs on Facebook as well as over chat. Same story: there is NO escalation to take my issues to. I'm pretty sure that I'm not being "that guy" and getting blown off. I politely point out that while my request is a bit unusual...

About that customer retention number...it has been disconnected. Regular CSR on chat was trying but unempowered to get me anything without an 3rd party installation and significant charges. Is there a new name/number for Retention? My chat CSR didn't offer it up when I politely asked.

You sure were right about the switch test. Had to run it 3-4 times before I got all of the channels. It had me doubting that I'd hooked up the hub right. In the end it was all good. Wife's shows were uninterrupted that evening.

Thank you! That was exactly what I was hoping for. This weekend is good for the LNB work but I don't want the Mrs to have to miss any of her shows were I to get 1/2 way into this and discover that I can't get reception until I have the Hopper 3.

I want to have my current tv access at the end of step 1. Step 2 will happen once I have the new Hopper 3 and Joey 4k, some time later.

I am in the process of upgrading the satellite TV watching to 4k capability. I'll own the equipment and do the installation myself. I want to do this in two steps but need to confirm that my plan will continue to work between step 1 and step 2: Initial setup is old LNB gen on WA. One Hopper...

If/when I end up installing these, will they work with the first gen hopper/sling and Joey 1.0 or do I need to change the outside equipment and the inside equipment at the same time? Thanks again for everyone's wellness to provide knowledgable advice.

This is a hard wife acceptance factor rule. If I can't install it, she doesn't want it. We are rather rural. We have had problems with (not DISH) installers on our property before. I accept the compromise.

So installing these would hook me up, literally and figuratively here in western Washington? DISH NETWORK HYBRID TWIN DPH LNB 1000.2 WA FOR 110 119 & 129 WITH SOLO HUB 690005310121 | eBay

Thanks. I'll call customer retention next week. Final question, I intend to do a self-install (I know, THAT might be a whole 'nutha thing) and want to confirm that to replace my old Hopper/sling and 1st gen Joey, this would be a simple matter of disconnect/reconnect the coax feeds to/from the...

With my aging Hopper/sling and original Joey, I am thinking of a changeout to support my 4k TVs. If length of time as a customer (since Fall of '97) and pristine payment history counts, I have been "a good boy." What kind of upgrade offers might be available to me for my 2, 4k tv home? Thanks...

Yes, mine were on demand as well.

Any ideas about fixing an odd result from the free Epix weekend? I was going to be out of town so recorded several movies. They recorded fine and state that I have xx days left to watch them. When I try to start each of those recorded movies, I'm told that the movie is no longer available...

Subject to certain programming subscription levels? I'm still on the Famine, I mean Family pack.

Thanks for the offer Ray but as whatchel1 said, my daytime "highs" are depressingly low - so far, i think we broke 70 degrees only once this year. :-( When the Dish guys installed it some years ago, that tree in the neighbor's yard wasn't yet a problem. Now it would seem to be.

For papalittle - I've used a satellite signal meter and rechecked the dish alignment twice so I think I've gotten all I'm going to get. For Ray C, the tree in question is a big maple some 80' tall and in my neighbor's yard, so trimming would require a big boom crane or helicopter. But other...

Sorry about the incomplete post. I am on a dish 9 month old 1000.2 now. I get break up on all three satellites more and more often. I think that the pm effect was due to the fact that the wind picks up more in the afternoon. When I look across the yard toward the trees that the dish faces, i...

I've been noticing a signal drop in the later afternoons affecting all satellites. I suspect that it is new tree growth but was wondering why that might only affect me in the 5-8pm slot. I went up and re-peaked the dish and can get low 40s to mid 50's now as shown on my 722. Should I just...

Would just setting the 722 on a laptop cooler do the job with less craftsmanship required?

Does the next door neighbor like to do arc welding in his garage? Those things do some nasty sh*t to both voltage and waveform. If you share a transformer (on a pad or pole) with such a neighbor, that might do it.

Well, I meet that criteria and haven't seen anything in the mail yet. I am on the Famine, I mean Family Plan though.

It was the disk. It died on Saturday. New 722 arrived on Wednesday. Back in business - except for some lost shows.

Wow, maybe this is a unique problem. I've searched around this site and so far only seen issues with TV1 OR TV2 OR hdmi. Nothing as comprehensive as I've got here. Open to any and all suggestions. My equipment is pretty standard - 1000.2 dish with 2 cables routed directly (no extra switch)...

Strange events on my 722 as we regularly experience short term 1-3 sec drop out of audio only on hd sources. Video looks solid but it is to the point where we've stopped recording some shows (like Glee) in HD because the loss of audio is so annoying. Only started experiencing this for a few...

in a related question... I'm swapping out my 500 Twin with a 1000.2. The DISH install manual shows the LNB close up diagram with the connectors beneath the LNBs labeled 129, 119, 110 and LNB in. Coax is shown connected to each of the first three and snaked through the arm, down the mast...