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Well, when I signed up nobody told me that my petty problems with some channels will be taken care of (free of charge) by Joe Harkins and Wilt Hildenbrand. They lied! Wilt has been replaying to each of my whining emails and the problems got very quickly resolved by Joe to my complete...

Does anybody know how signal quality is related to signal power? Initially, I thought that increasing signal power always increases the signal quality. However, I have seen reports with higher signal power than mine but with lower signal quality. So, for a given signal power, what determines...

Voomers, how is your sat and OTA antennas grounding done? On my D* install the coax from the dish goes to a small metal plate in my basement and a grounding wire is connecting the plate and a cold water pipe. On my Voom install I have a triple cable (2 coax and 1 grounding attached). On the...

I was curious how much worse the OTA signal is without the provided amplifier for the stealth antenna so I disconnected it. I am close to the transmission towers (7 miles) and have no tall trees or buildings around. With the amplifier the OTA signal was ~46 and the quality was ~80. Without the...

Can you help? I have the VaVaVoom package, and I receive all channels except 261 and 262 which are StarzHD channels. I tried resets, I called Voom 3 times and still no signal on these two channels. On all other channels my signal is in the 50-60 range and all my locals are fine. Any...