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That's a pretty lame statement. Six years ago, I BOUGHT my equipment and have been paying DISH $70 a month ever since. Now, someone who has never given a dime to DISH, can cal them up, and they'll give them up to FOUR new boxes. How much do those boxes cost DISH? Are they keeping my rates up? I...

I have been a DISH customer for the last 6 years. I really want to get a HDTV pvr. However, I don't like the idea of shelling out $1000 on a box w/o any incentives, especially a 921 instead of TIVO. If I called DISH and told them that I was thinking of going to Direct or cable, what are the...

Well, I talked to several different people over a Direct. I was told that would give me a free basic reciever to replace the one that I paid $900 for back '94, free installation and two movie channels for $2 a month for 6 months. I think this is just pathetic. If I am going to make a $1000...

Escalate? Has anyone ever defined what "escalate" is? I have never heard of an "escalation" department. Escalate is code for VOOM waving the middle finger at you. Their use of credit card fraud helps them buy a little time before bankruptcy kicks in.

I want a HDPVR. But, I really don't want to get screwed on the deal. I was one of the first to sign up with them, paid $900 for a RCA reciever (which sits in the garage) then, a year later, the prices dropped and they were offerring free programing. Well, I have been with DISH for six years. I...

How the hell would you know what my intentions are anyway? When I plucked down $437 for VOOM, I wanted high definition programing and ota. That's what VOOM promised. The brochure promised this, the VOOM CSR's did. They all said that if I subscribed to VOOM, I would get high definition program...

5. Once voom had your money they had no obligation to refund anything to you, they did it as a customer courtesy for early adopters. B.S.! That is ignorant! I signed with them back in March. The contract read that I could discontinue the service withing 30 days and get a money back...

I replied to this ropic because: 1) Anyone who is considering subscribing to VOOM should be aware that there is a chance that VOOM will not honor the agreement that a subscriber enters into. 2) They may refuse to refund your $ and give you the run around with your credit card. What are the...

You mean the same wilt that, if emailed, could get my ota to work? I emailed him back in march and that didn't do any good- it was just a waste of time like the rest of VOOM. Any company that doesn't honor its contract with its customers should be avoided. I shouldn't have to email "wilt" or...

First, do realize that VOOM is a corrupt to the core company! I have been trying to get my $439 back form them since APRIL!!! At first they said the check was in the mail, then it was credited to my acct. Then they did the old "will expedite this..." , then they did the "will send up a level.."...

Take my advice and run, not walk from Voom! I had Voom (I'll get to that in a sec) and no, no ota. The picture and box wasn't too bad with regular VOOM until they sent an "update". Oh, I live near Mark Twain ES in Carson City. I bought the $50 certificate at Sears in Reno and VOOM billed me...

Who the hell are you to call me a troll? I have plenty of cash in my various accounts. This is consistent with being careful with money. I do think that $400 for one months worth of service with buggy service is too much. Voom promised a money back guarantee in the literature. They are not...

They are a bunch of weasels! I cancelled them early last month. SO, where is my refund? I called a csr weasel who lied to m e and told me that VOOM credited my credit card (my credit card company says that they never did). The weasel also told me that since they credited my account (no, they...

[There is a calibrated Mitsubishi in my local store, it looks to me like a dust coated. I am very picky on colors based on my knowledge on art, painting and photography, I tweak the TV to make it please my own eyes... That says it all. Most people are so used to watching TV with exagerated...

I did get the update. It did help surfing. However, it made other things worse. SOmetimes, you would have to slect the same channel more than once to not get a "channel unavailable" message. I got glitches and reduced pq. Overall, I' liked it better before the "update". The picture was...

The installer said that the over riding reason for people cancelling was the lack of of locals. Translation- had we been able to recieve the locals that we should be getting, VOOM, rather than spending$3200 to hook and dehook us, would be recieving $320+ a month from us for continuing to...

Well, to recap, I never got locals and so canceled within the 30 days to get my $ back. The installer didn't show up until 6:45pm tonight. I was getting peeved as I was hungry and wanting to head out to my local mexican food place for shrimp fajitas. He came, took the book and attennas, asked...

What's the big seal about wm9? I watched a little T2 on my new Sony 3.2gig pc and I found wm9 to be clunky. There is a way better solution than going with microsuck. There is a company (I forgot the name) that has a system that can encode both HD and SD on the same disc with no loss in...

What would it have taken to keep me? A written promise to extend the money guarantee on my box until locals are mapped in. For me, $400 is a lot of $. Would I go back to VOOM? Only if locals were there. VOOM just a few hundred dollars from me.

Well, I got tired of the bugs and lack of local ota (I can actually see the HDTV antennas from house- too bad voom couldn't get the mapping right) I called VOOM and told them I wanted to cancel. The CSR asked why. I said "I am tired of the buggy equipment. I was promised that I'd get ota and...

I don't think it is unreasonable to expect locals. At the very least, someone should give you a time frame. i got the old "they're working on it" spiel. Well, that's not acceptable. When I get back from my trip, I'll call VOOm for the fifth and last time. This time, it will be for a deinstall...

Take away the VOOM "exclusive" stuff (same old movies and clips played over amd over) and what do you have? An expensive way of getting some of the same SD channels that DISH and Direct offer. That doesn't bode well. The VOOM exclusive stuff is better suited as demo channels at the TV store...

[. Are their digital locals broadcasting in your area? Just asking that question is an insult to my intelligence. I am just finishing up my masters degree and you ask "Are their digital locals broadcasting in your area? " Gee, duh!!! According to the chart on Zip whatever, YES! I have...

BabyJ- I feel your pain. I have had VOOM for two weeks, but I still don't get my locals because of the mapping. Before signing up, I did call the VOOM number and listened to a CSR lie to me, telling me all the locals I'd get. It wasn't 'till the installer showed up that I found out this was a...