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  • WELCOME TO THE NEW SERVER!

    If you are seeing this you are on our new server WELCOME HOME!

    While the new server is online Scott is still working on the backend including the cachine. But the site is usable while the work is being completes!

    Thank you for your patience and again WELCOME HOME!

    CLICK THE X IN THE TOP RIGHT CORNER OF THE BOX TO DISMISS THIS MESSAGE
  1. W

    Great Upgrade Experience

    I had the same situation as you did. E-mailed CEO and got a 2nd 211. But that was Dec 15th 2006. No 211 by Dec 29th. Called Dish, 211 never shipped. Will ship overnight. Jan 5th 2007 still nothing. Called Dish today got a tracking number and should be delivered today! I will give them the...
  2. W

    CEO Response Experience

    About a month ago, I upgraded my old 6000 receiver with a VIP211 and have been very happy with this receiver thus far (no HDMI failure yet?) So, I decided to try to get another 211 to replace one of my 811's. Instead of calling a CSR, I e-mailed ceo@echostar.com to see what happens. Explaining...
  3. W

    1.99 Extended Warranty and Free Shipping

    Charged me too! A few weeks ago, I had to replace a defective SW64 switch. I have the $1.99 plan and auto pay. They charged me $14.99 for shipping and handling also. I was unaware that with auto pay they waive the shipping fee. If this is true, I'm calling to get it taken off my bill. Lets see...
  4. W

    Sent to Charley

    Sorry, I guess spell check didn't catch that one! Like I said I'm having problems with my e-mail so he probably won't see it anyway. Do you think "CHARLIE" really reads these things or just some other employee? I have sent other e-mails (with the correct spelling) and never heard anything back...
  5. W

    Sent to Charley

    Ya I figured that might be the case. It stinks for us with more than one HD receiver, but If I do get one, it will go on my main TV as that's where we do 90% of the viewing. I'm having trouble with the e-mail address for dish so they might not get my message anyway. But thank you very much for...
  6. W

    Sent to Charley

    Mr Ergen, I was very pleased with the upgrade plan you put in place to let us replace our Mpeg2 receivers with new Mpeg4 models. I am however, very concerned with this new direction Dish has decided to take on messing with the quality of your HD broadcast. I have spent a lot of money on HD...
  7. W

    Post your VOOM Activation Stories here

    Audio drop outs on RaveHD Not sure if this belongs on this thread but has anyone noticed audio drop outs on the RaveHD channel? The audio drops of for a second and then returns. I'm running of a Dish 6000 receiver with Dolby Digital output. (optical)It happens quite often. Really have not...
  8. W

    Post your VOOM Activation Stories here

    Piece of cake I added Zoom yesterday and had no problems at all with CSR. The CSR person spoke rather good english and was very pleasant. She asked if I had the 2nd dish pointed at 61.5 and that my bill would increase by $5/month. She said it would take about ten mins but I was watching the...
  9. W

    How many CSR's does it take to change a lightbulb?

    Ah, I don't have the right lightbulb in my truck. You need to set up another install at a later date. Oh, the bulb is going to cost you $50!
  10. W

    Blown off by installer!!

    I guess your right Gary. Nothing from dish today. I tried to handle this calmly and give them a chance to make this right but I got grap! Tomorrow I'm calling to see what's up. I kind of knew that I let them of the hook when I set up a new install. I need to take the day off for this one so they...
  11. W

    Blown off by installer!!

    Ya, that's what I was hoping to here from dish and that would of been completely acceptable. I would of been disappointed but stuff happens! But from what dish told me was that the installer noted on file "no such address/phone disconnected. She asked me if they had contacted me to say they were...
  12. W

    Blown off by installer!!

    I really can't put all the blame on Dish for this fiasco but here's the scoop. I was scheduled for a 811 install (upgrade some switches) on 5/1/04. Installer was to be here between 12:00-5:00 PM. 5:00 comes around and still no installer. I got on the phone and called Dish C.S. I give the rep my...
  13. W

    For those of you who got CBS-HD...

    I requested my waiver from WPRI (Rhode Island) on 3/29/04. It was granted on 3/30/04. I faxed it to DN on 4/2/04 and I had the New York CBS HD feed on 4/3/04. Have not had a chance to watch it yet maybe tonight.
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