Search results for query: *

Insync, Your experiences were simular to mine. I really don't blame VOOM itself that much, but installs inc. seems to be the culprit. I really think VOOM can cut all these problems in the bud by using a different company to install their product. To give a example, I had D* install a new 3LNB...

Wilt is a outstanding guy. He helped me greatly when i was having a whole bunch of headaches. For somebody like him to reach out to us on this board is just amazing. I'm glad to see that customer service is not dead. A man of his stature could easily pass on the headaches to a subordinate. I...

Try a Harmony remote. I bought a SST659. It has the VOOM STB, my D* SIR-360, even my Momitsu 880 DVD player. You just log onto their websight, go thru the prompts. It even shows your VOOM favorites on the display. Sets up it's own macros, turns everything on when you push for your activity...

If it was me, I would call and complain about it. It's not so much having a hole, but the installer should have told you. It can be fixed, but I agree, it shouldn't have happened in the first place. As far as the other poster making a joke out of the situation, I can tell he's one of thoose...

I agree. I would much rather do my own install. When i first go D* i did my own install worked for a good 9 yrs, no problem. I think Voom feels that by having it " professionally done" that the sucess of the product would be better served. Not to upset the majority of good installers out there...

As you gathered from my previous posts, I had a rushed original install. Dish not grounded, the actual LNB arm where it is tack welded fell apart. I do believe the installer gave my my first STB that was defective from a previous job, it was not in a box, but in a plastic bag(not the bag that...

Just got "reinstalled" today, after a two week wait. New Dish, system grounded, new box,LNB. The software update downloaded, along with the guide. I'm at a steady 97. Did have a lil problem with the installer, when he seen what the previous installer did, he was worried he would not get paid for...

Well, looks like im getting closer! I swapped out the diplexer(winegard 3020) with the one from one of my D* boxes. I do have a steady 96 reading. STB has been on for 2 hrs, no dropouts or freezing. I got a funny feeling that the diplexer was causing a short back to the STB. I've got a satillite...

Sean, I was getting bad pixization, lockups, signal strength meter swinging from 0-99. I could reboot the STB, it would work for 5 mins. then the problems started all over again. To be honest, I still want them to come out again. My house does not have a steep roof by any means, however the...

Ok, it looks like i might have fixed my earlier problems with my STB. I found a way to reset my STB to factory settings, on the Yahoo Voom group. My signal is now a steady 97, no pixization, no droupouts, no more signal fluctuations from 0-99. My STB did come with the latest update according to...

It's the STB. I've got the same problem. Checked my connections, etc. I can hard reboot(unplug it) and it will work for 5-10 mins., good signal 97, then the same thing. So don't feel alone. call Voom right away. It's gonna take them two weeks to make another appointment to install the new STB...

The latest software did load. I do turn it off every night as well. I also do not recieve OTA either, at zero. The Voom installer mounted the OTA right below my D* OTA. I am 12 miles from the Mount Wilson towers here in L.A. So it's not a question of downloading the latest software.There is...

It did download the latest firmeware..

Ok, my Voom HD experience has lasted exactly one day. My STB looks like it went haywire. I've got tons of freezing, pixization. Bounces from 97 to 0. I've had to do hard boots on the hour, every hour. Not even the the OTA signal strength is working. As mentioned in my install post, I was not too...

Ok, I figured it out. I held the standby button for 4 seconds, the L.H. indicators flashed orange, waited a couple of mins. and my locals showed up. So far I'm impressed with the pq quality, but to be honest, VOOM's customer service reps have alot to be desired, not really helpful, or lack...

Just got my install today. The installing was quite a bit in a hurry. The HD channels look fabulous, and some of the SD channels have less pixilization then D* which I also have. The dish itself really rides low in the horizon. The only problem I do have is that I am not able to recieve my...