Search results for query: *

Thanks--I suspected something similar to what you have outlined was the case; is there any way to skip over the front line techs and go to a Level 2 (or higher) tech? I hate going into the details of my problem only to realize that I know more than the person I'm talking to, only having to...

"Now if only we could somehow transfer the collective knowledge from this forum to the Dish techs..." Maybe I should clarify that statement--I don't want to disparage any of the field techs on this forum who have actual hands-on knowledge--I'm referring to the phone/chat techs who only know how...

What a brilliant suggestion! I switched to the unused output on the DPP33 and everything works like before! All 3 satellites and a complete Program Guide. Thanks, and the replacement switch has been already ordered. Now if only we could somehow transfer the collective knowledge from this...

You make a good point, and the all green switch test caused me to discount the DPP33 as the problem. I did as you suggested, running the test without being connected to the dish, recycled, and now it says I have no signals into Tuner 1 or 2. I'm retesting now, but I think it's safe to say the...

Thanks TNGTony for the explanation! I was equating the date of the last recording with the system shutdown, when in fact the receiver probably had been recording over earlier programming before that.

Thanks for your help--I'm now trying to determine which one satellite to remain hooked to that will provide the most programming that I usually watch. Or back to the manual TV channel switching of old, except this time I would be switching cables outside!

Stardust3, you were right--I bypassed the switch and now am able to receive programming off of 119. Guess I need to order a new DPP33... But just out of curiosity, does anyone know how a full HD shuts the receiver off?

I've done the switch test numerous times and everything shows green. But I remember a Dish tech once saying that if it starts doing a "1 of 38" test it usually is the switch--any truth to that?

While away from home for 3 weeks, my ViP612’s DVR filled up with programming and stopped recording. Now, even after viewing and erasing some programs for space, I’m getting no signal, so the Program Guide won’t download. I’ve gone over the usual check list online with a Dish tech...

Problem solved! I happened to run across a bookmark that I had made (http://www.mydish.com/support/receiver-not-activated) from the Dish website, so decided to run thru the process step-by-step again. And there in the check switch step it said "If in AK or HI, select Alternate"--and after the...

There are 2 LNBs on the 110/119 dish, with 2 cables. The confusing part is that the setup worked fine with the 722, without a separator.

Fairly certain it is powered by the receiver, since there is no power to the dpp33 or anywhere in the cabling.

DPP33 to 612: 100 feet; Dish to switch: about 30 feet, techs didn't cut it to size so some rolled up; both switch and separator are Dish brand.

Good to know that 1 cable should work. Seems strange I only get signals when hooked to cable #2, not #1. Could the problem be that no power is getting to the 129 LNB? And that before it was supplied by cable #1, or is just 1 cable enough to power everything?

ChadT41's question about how the 2 cables are hooked up to the separator got me thinking--it's logical that both cables from the dpp33 need to be hooked up to the separator to get signals from both dishes. Just like the 722 needed both cables hooked up. But the separator only has 1 input...

Immediately before I made the change over I tried the 722 on different satellites to make sure that if I did have problems I could rule out the LNBs, switch and cabling. All worked fine. This is my second 612 (the Dish tech didn't come up with the solution to use the separator, so concluded it...

That's the 129 then.

Yes a dish 500, but not sure about the 300 part, except if that is the single 129 dish. The only thing that works is hooking cable #2 from the dpp33 to the separator, and then the pigtails to #1 & #2 on the 612. I seem to remember (from several years ago) that using a single 3 LNB dish1k wasn't...

Dish's and the retailer's techs haven't been of much help with this, so I'm hoping someone with actual hands-on experience can help me with this wiring/switch issue. Getting a tech to drive 130 miles to check this in person isn't easy! I live in rural Alaska, and am using a combo 110-119 dish...

I'm new to the forum, so be nice! :) I've been lurking (and learning much) for several years, and joined recently, expecting that I would have a question sooner or later. Apparently sooner :mad:. Several days ago I turned on my 622 to be greeted by the infamous corrupted HD message; I hard...